I don't fill gel over acrylic. I don't think the two are compatible. On is rigid and one is flexible. I quit doing acrylic because of my wrists so I just don't mess with it at all. I tell people that they need to come in with their acrylic off but if I know it was a good professional product then I will bend that rule once in awhile and thin it out almost off and fill over the nail with gel. If I know this client would be a temporary one then no way would I go through the trouble. This is just me though. I understand I can be passing up bussiness by not offering acrylic or working over acrylic but I am ok with that. I worked with acrylic over 20yrs already and my wrists, hands and fingers have to keep me working for another 20 to25 more.
Jill in Ky <[email protected]> wrote: >I also charge extra when there's more work involved, but I don't call it >anything.....other than "Uh oh, these nails are wretched"! Then the client >usually laughs & upon seeing them without polish has to admit that they are >indeed bad. > >Fills are normally $36 & I just charge according to how much sweat equity & >product I put into them. Sometimes it's $40, sometimes it's $45. On rare >circumstances when it's obvious that basically ALL the product has come off >due to lifting, air pockets, chips, breaks, etc. I have no choice but to >charge for a full set if I've just created 10 new nails. > >The info about gel over bad acrylic has been very interesting tho. Possibly >you could keep a small stash of acrylic on hand just for her fill, if you >think it would stick to her cheap acrylic? > >If not, then it's come to the point to just honestly tell her that it's too >labor intensive to try to work over the top of her other techs nails and >that your products aren't compatible with whatever they put on her. It's >taking you extra time above your normal fill time, so then you've got to >charge her extra, too, because time is money. That will mean she'll be >paying close to full price for a new set each time she gets a fill, so why >not start fresh? > >Then just tell her to arrive with her nails all soaked off (done either by >her other tech or by herself) so you can do a fresh full set of gels. If >she's not on board with that, then it's her choice to go elsewhere. Problem >solved. But tell her before she comes back to town again expecting you to >do what you've always done with her. > >Will she like this new rule? Probably not. Will it solve your problems if >she abides by it OR she takes her business elsewhere? Definitely yes. It >sounds like you've reached your threshold for tolerance with this client >anyway. > >Jill W. > > > > > >On Tuesday, November 6, 2012 1:55:18 PM UTC-6, Katherine Fahrig wrote: >> >> Hey Techies, >> >> I have a client who used to be a regular gel client until she moved to >> Florida last year. She now comes to me 3 or 4 times a year. It wasn't a >> problem until this visit. She showed up with NSS, substandard, horrible >> acrylic nails that are yellowing and have fill lines. She went on and on >> about how she found a new salon that is so beautiful and the guy she goes >> to is so up to date on all the latest things and does such beautiful work. >> I'm looking at horrible, yellow, fill lines and acrylic ( she was told that >> it was the new powder gel that they were using ) and I want to scream! I >> pointed out the yellowing and the fill lines, she acknowledged them and >> then said something about "taking it all off" for her fill. I told her that >> she would have to soak them off for about an hour and then I would do a >> full set, for the price of a full set. She said that they just pulled them >> off, no hour wasted soaking them off. I had to keep my head down so she >> could not see the horror on my face. >> >> What do you say to someone when presented with this kind of mess? I did >> not have the time to soak them off and do a full set, so, I did not push >> her to do so. I told her that it was acrylic on her nails and she said that >> it was powder gel, didn't I know about it? I explained that it was not >> powder gel it was acrylic and she still insisted that they said it was gel >> so it is gel. I stopped short of telling her that they are lying rat finks >> because she went on and on about how much she liked the salon and the "guy" >> who does her nails and the conversation was quickly turning into an >> argument with my client defending her "guy's" flat out lies! >> >> I'm still trying to get my hormones in balance so I could use some advice >> as to what to say and what not to say. In general I do not bad mouth anyone >> else's work, but, what do I do when someone is lying their but off and the >> client believes them over me? I have certificates on the wall that prove my >> advanced education and she's heard me go on and on about all the >> conventions, continuing education, this mailing list, industry web sites >> and trade publications that I've gotten all my information from for 25 >> years and she still believes that lying sack of *~#t!!!!! Sorry, I fell >> into name calling.....not sorry he is a lying sack of _____. >> >> She was a good client for about a year before she moved to FL, I educated >> her while she was in my chair and now she seems to have forgotten all of >> it. On her way out she saw my old ProFinish two hand uv lamp and exclaimed, >> "that's what they have, the new two hand lamp! What do you use it for?" I >> told her that that lamp is a least 15 years old and useless except to get >> regular polish clients to sit still for 4 minutes. She looked confused, >> but, said nothing more. >> >> I thought about booking 2 hours for her next appointment and soaking the >> ac off and putting on a new set of gels so she would be reminded of how >> they should look, but, if I'm doing all that work, I'm getting paid for a >> full set and she would not agree to that. Besides, she saw my nails and the >> clients before and after her with beautiful, clear, non yellow, no fill >> lines, gel nails. Maybe she listened and noticed more than she admitted to >> and she will find a new salon in FL that actually does gels, not acrylic >> (that turns yellow) with a gel overlay. >> >> So, Techies, I did a little venting, now, what do you all say to clients >> who come in with NSS nails and tell you how beautiful that are? >> >> Katherine >> Nails at Panache >> St. Louis, MO >> Sent from my iPad > >-- >You received this message because you are subscribed to the Google Groups >"NailTech" group. >To view this discussion on the web visit >https://groups.google.com/d/msg/nailtech/-/bVcqqqsiD6EJ. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/nailtech?hl=en. > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. 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