It's simpler, but you can use coding to spackle over larger gaps than TCP
can usually manage, and it doesn't require the round-trips for
retransmissions, you just encode with enough redundancy to deal with the
design allowed for gap sizes.

On Mon, Sep 15, 2025 at 3:54 PM nanog--- via NANOG <[email protected]>
wrote:

> There's also the substantially easier option of keeping a buffer of
> longer than one second, and using TCP (do some testing to make sure it
> will actually retransmit packets within the buffer timeout. Likely
> already the case due to SACK.).
>
> On 15/09/2025 14:37, Dorn Hetzel via NANOG wrote:
> > If they can bend the application they are using, and don't mind
> significant
> > latency, something like RaptorQ codes with deep time interleaving can
> > spackle over considerably larger gaps than 1 seconds, at the cost of some
> > additional overhead.
> >
> > On Mon, Sep 15, 2025 at 2:07 PM Mike Hammett via NANOG <
> > [email protected]> wrote:
> >
> >> *nods* Well, and that's the rub. Their expectations don't match any
> >> Internet SLA I've ever seen, much less for standard broadband. However,
> >> simply telling the customer that we're within our SLA or proving it's
> not
> >> our fault doesn't do much to enhance customer satisfaction and thus
> doesn't
> >> help our reputation. Hearing from others that the broadcast industry has
> >> already figured this problem out and sends the same stream via multiple
> >> paths is a big help in getting us going in the right direction.
> >>
> >>
> >>
> >> -----
> >> Mike Hammett
> >> Intelligent Computing Solutions
> >> http://www.ics-il.com
> >>
> >> Midwest-IX
> >> http://www.midwest-ix.com
> >>
> >> ----- Original Message -----
> >> From: "Saku Ytti" <[email protected]>
> >> To: "North American Network Operators Group" <[email protected]>
> >> Cc: "Mike Hammett" <[email protected]>
> >> Sent: Monday, September 15, 2025 2:13:40 AM
> >> Subject: Re: Resilient Internet
> >>
> >> On Sun, 14 Sept 2025 at 23:29, Mike Hammett via NANOG
> >> <[email protected]> wrote:
> >>
> >>> I have a radio station customer who is utilizing one of those streaming
> >> services to bring their broadcast station online. We've received a
> >> complaint of a half dozen or so 1-second drops in connectivity over the
> >> Internet to this streaming service in the six or so months they've been
> a
> >> customer. I consider that pretty amazing service delivery. However, the
> >> customer does not. I suspect this is a layer 8 issue, but what have your
> >> experiences been in these kinds of situations, and what technical
> remedies
> >> would be available? I don't know what sub-second failover systems exist,
> >> but I'm sure they're not cost-effective if they do.
> >>
> >> Lot more information would be needed to meaningfully contribute.
> >>
> >> But generally speaking if the price expectation is anywhere near what
> >> Internet services typically are, the customer is definitely asking too
> >> much. And your contract terms should make it clear that this level of
> >> service availability is within the SLA.
> >>
> >> Having said that, I used to work for a company that provides streams
> >> for terrestrial tv. Not IP-TV, regular antenna TV. How this was done
> >> was that there was dual-plane MPLS/IP backplane and the stream was
> >> sent through both planes, at the antenna site a duplicate packet was
> >> dropped before content was fed to the transmitters.
> >> If you have a very high expectation of availability, you'll very
> >> quickly find that you either do it twice or you do it once and break
> >> SLA and apologise regularly.
> >>
> >>
> >>
> >> --
> >>    ++ytti
> >>
> >>
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> >>
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