Given their practice of harvesting whois updates in order to spam newly acquired AS contacts, any time it is my decision, Cogent is ineligible as a vendor.
I’ve had no trouble getting their reps to respond when the decision has come from above, but I prefer to avoid doing business with them. Owen > On Sep 15, 2019, at 13:13 , n...@as37662.com n...@as37662.com > <n...@as37662.com> wrote: > > Hi fellow network operators, > > Do any orgs here have experience with a good Cogent rep? The rep we got via > Cogent's website is unresponsive to even basic questions. It feels like we > are dealing with a bot and copy-pasted replies. > > Thanks > Ruldu >