Probably going to shoot myself in the foot but we have been with Cogent
for 14 years and I have nothing but praise for their Service, NOC and
my Sales Rep who is top notch.
As usual, everyone's mileage will vary but it seems I am on the luckier
side in having this good experience with Cogent as opposed to others on
this list.
Mark
On 9/16/2019 12:19 PM, Owen DeLong wrote:
Given their practice of harvesting whois updates in order to spam
newly acquired AS contacts, any time it is my decision, Cogent is
ineligible as a vendor.
I’ve had no trouble getting their reps to respond when the decision
has come from above, but I prefer to avoid doing business with them.
Owen
On Sep 15, 2019, at 13:13 , [email protected] <mailto:[email protected]>
[email protected] <mailto:[email protected]> <[email protected]
<mailto:[email protected]>> wrote:
Hi fellow network operators,
Do any orgs here have experience with a good Cogent rep? The rep we
got via Cogent's website is unresponsive to even basic questions. It
feels like we are dealing with a bot and copy-pasted replies.
Thanks
Ruldu
