The solution to your problem is to terminate the customer causing the
abuse, in this case 62yun.com. Once you do that I'm sure Spamhaus will
stop listing all your IPs.
Aaron
On 3/20/2023 6:54 AM, Brandon Zhi wrote:
It seems you've reached the point that they ignore specific
prefixes and set every prefix you are advertising as criminal.
*
*
Our sponsor (LIR) 62yun.com <http://62yun.com>, they have 2 prefixes
for VPS/Dedicated Server using our ASN.*
*
62yun did receive a lot of complaints, but as far as I know they have
been handling them (their head said their team is not good at English
and so they did not reply emails)
For me, I cannot reply to all emails for them, since I don't have that
much time. I also need to work for my company.
As I understand it, most things at Spamhaus are manual determinations.
You click on "show details" and they give you a list of timestamped
report IDs, each with a 1-line description of the reviewer's
assessment of the fault.
I checked https://check.spamhaus.org/listed/?searchterm=46.23.100.0
and the reason they gave us was simple, saying our not willing to
handle abuse. but we stressed with them many times that we are 2
different companies. We also do not have the authority to handle these
complaints, but we will alert 62yun.com <http://62yun.com>.
But they still intend to blacklist all the prefixes under our ORG ID,
even if the user is not us.
Based on my past experiences, Spamhaus is rather gracious at
first, but if you ignore them, they will start blocking you en
masse. About 10 years ago, I worked for a datacenter/NSP and
personally handled all Spamhaus complaints, and as soon as I left
to go to another company (and the company stopped taking care of
the complaints), Spamhaus blocked every single one of their IPs
until they committed to actually handling the complaints again.
This has little impact on 62yun.com <http://62yun.com>'s VPS business,
and my feeling is that if someone uses their VPS to build a mail
server those emails that are sent from this server may be rejected.
However, we are recently building a CDN for one of our partners (a
social media company), and we need to use a provider like vultr, which
is not really an IP Transit provider, to announce prefixes, however,
they reject prefixes on the Spamhaus list.
I don't think any ISP would reject an IP that is on the Spamhaus list.
*Brandon Zhi*
HUIZE LTD
www.huize.asia <https://huize.asia/>| www.ixp.su
<https://www.ixp.su/> | Twitter
This e-mail and any attachments or any reproduction of this e-mail in
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only. HUIZE LTD can’t take any liability and guarantee of the text of
the email message and virus.
On Mon, 20 Mar 2023 at 02:29, Tim Burke <t...@mid.net> wrote:
Have you received complaints from Spamhaus in the past? If so,
have you acted on them in a timely manner?
Based on my past experiences, Spamhaus is rather gracious at
first, but if you ignore them, they will start blocking you en
masse. About 10 years ago, I worked for a datacenter/NSP and
personally handled all Spamhaus complaints, and as soon as I left
to go to another company (and the company stopped taking care of
the complaints), Spamhaus blocked every single one of their IPs
until they committed to actually handling the complaints again.
V/r
Tim
On Mar 18, 2023, at 8:57 AM, Brandon Zhi <bran...@huize.asia> wrote:
Hello guy,
We recently discovered that any IP address announced by our ASN
is blacklisted by Spamhaus, even if we only announced it but not
use it.
I would like to ask if this is manually set by Spamhaus or is the
system misjudgment? Has anyone encountered the same situation as us?
Best,
*Brandon Zhi*
HUIZE LTD
www.huize.asia <https://huize.asia/>| www.ixp.su
<https://www.ixp.su/> | Twitter
This e-mail and any attachments or any reproduction of this
e-mail in whatever manner are confidential and for the use of the
addressee(s) only. HUIZE LTD can’t take any liability and
guarantee of the text of the email message and virus.
--
================================================================
Aaron Wendel
Chief Technical Officer
Wholesale Internet, Inc. (AS 32097)
(816)550-9030
http://www.wholesaleinternet.com
================================================================
