On Mon, Jan 17, 2011 at 9:28 PM, Mark Wall <ospfisi...@gmail.com> wrote: > On Mon, Jan 17, 2011 at 8:32 PM, Jeffrey Lyon > <jeffrey.l...@blacklotus.net>wrote: > >> I've tried taking it to Spamhaus directly on a few occasions but we >> continue to get treated like crap. At least this way the public can >> see that we have infact acted on the complaints. >> >> > > We have found Spamhaus to work well with us. In the bringing we had to > prove responsibly but after that they are one of the easier to work with. > > > >> Jeff >> >> On Mon, Jan 17, 2011 at 8:04 PM, Nick Hilliard <n...@foobar.org> wrote: >> > On 18/01/2011 00:38, Jeffrey Lyon wrote: >> >> >> >> All of this IP space is null routed. The customer has been served with >> >> notice to vacate. What more are you asking for? >> > >> > Summarising other people positions: a functional abuse desk, a less >> > defensive attitude when people point out serious abuse going on in your >> > network, and the slightest inclination to investigate really serious crap >> on >> > your network when it's brought to your attention in the clearest terms >> > possible. >> > >> > E&OE >> > >> > >> > Nick >> > -- >> > p.s. less megaphone diplomacy would help, if you can clean enough egg off >> > your face to manage this. >> > >> > >> >> >> >> -- >> Jeffrey Lyon, Leadership Team >> jeffrey.l...@blacklotus.net | http://www.blacklotus.net >> Black Lotus Communications - AS32421 >> First and Leading in DDoS Protection Solutions >> >> >
Mark, Indeed, despite my angry ranting one of their staff was kind enough to reach out by telephone and I believe all outstanding concerns have been resolved. Thanks, Jeff -- Jeffrey Lyon, Leadership Team jeffrey.l...@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions