Depends on what you're yelling at them about and what you tell them. I've picked up the phone and had a NOC guy at a russian SP (can't remember which, Caravan I think) kill off a syn flood that was hitting us promptly, at like 1 AM their time.
On Mon, Mar 14, 2011 at 7:05 AM, <[email protected]> wrote: > > In my experience, most phone calls cause the ISP to become immediately > hostile. They find abuse report phone calls extremely threatening / scary / > etc. and go into full shields-up mode. 9 out of 10 times the very first > words out of their mouth is "talk to our lawyers". the remaining 1 out of 10 > is "block it on your end". > > Email tends to be non threatening. As useless as it tends to be, it is still > generally better than calling. > > the real cesspool is POC registries. i wish arin would start revoking > allocations for entities with invalid POCs. -- Suresh Ramasubramanian ([email protected])
