This is not the proper way to interpret traceroute information. Also, 3 pings is not sufficient to determine levels of packet loss statistically.
I suggest searching the archives regarding traceroute, or googling how to interpret them in regards to packet loss, as what you posted does not indicate what you think it does. -Blake On Wed, Sep 26, 2012 at 11:59 AM, Derek Ivey <[email protected]> wrote: > Hi guys, > > We host a web application for a client and they've been complaining that > it's been slow since yesterday. It seems fast from the locations I've > tested and the system looks fine, so I suspected there was packet loss > going on somewhere between them and our colo facility. > > I did a few trace routes from our firewall to the client's IP and most of > the time they look fine, however I occasionally see some packet loss. > > Good trace route: > > 1 65.61.0.97 0 msec 0 msec 0 msec > 2 107.1.118.217 0 msec 10 msec 0 msec > 3 69.139.194.21 0 msec 0 msec 0 msec > 4 68.86.147.129 10 msec 10 msec 20 msec > 5 68.86.94.169 20 msec 30 msec 20 msec > 6 68.86.86.26 20 msec 20 msec 10 msec > 7 216.6.87.97 10 msec 20 msec 20 msec > 8 216.6.87.34 10 msec 20 msec 10 msec > 9 152.63.34.22 20 msec 10 msec 20 msec > 10 130.81.28.255 30 msec 30 msec 20 msec > > Traceroutes with packet loss (8th hop): > > 1 65.61.0.97 0 msec 0 msec 0 msec > 2 107.1.118.217 0 msec 10 msec 0 msec > 3 69.139.194.21 0 msec 0 msec 0 msec > 4 68.86.147.129 20 msec 10 msec 10 msec > 5 68.86.94.169 20 msec 20 msec 30 msec > 6 68.86.86.26 20 msec 20 msec 10 msec > 7 216.6.87.97 10 msec 20 msec 30 msec > 8 216.6.87.34 10 msec * 10 msec > 9 152.63.34.22 140 msec 110 msec 20 msec > 10 130.81.28.255 20 msec 30 msec 30 msec > > 1 65.61.0.97 10 msec 0 msec 0 msec > 2 107.1.118.217 0 msec 10 msec 0 msec > 3 69.139.194.21 0 msec 0 msec 0 msec > 4 68.86.147.129 20 msec 20 msec 10 msec > 5 68.86.94.169 30 msec 20 msec 20 msec > 6 68.86.86.26 20 msec 20 msec 20 msec > 7 216.6.87.97 20 msec 10 msec 20 msec > 8 216.6.87.34 20 msec 40 msec * > 9 152.63.34.22 20 msec 10 msec 10 msec > 10 130.81.28.255 30 msec 30 msec 20 msec > > It appears the 8th hop occasionally has packet loss. > > Thanks, > Derek >

