Sadly, I agree. If anyone is there late, it's a noc administrator looking at pictures of cats.
Sent from my Mobile Device. -------- Original message -------- From: "Justin M. Streiner" <[email protected]> Date: 05/30/2013 8:11 PM (GMT-08:00) To: Patrick <[email protected]> Cc: [email protected] Subject: Re: Verizon NY (LEC) prior notification On Fri, 31 May 2013, Patrick wrote: > On 2013-05-30 21:43, [email protected] wrote: >> May not be workable without a sufficiently high call rate 24/7. If you're a >> small call center that usually has 3-4 calls per hour at 2AM, now long is >> "too >> long without a call, time to get suspicious"? > > Correct. > > Alternatively, perhaps VZ has an outages list one could get on for any > planned upgrades, so that one could test post-operation. While this > would have helped the OP, it covers much (?) less of the error space. > > Or maybe get to know the local switch techs. Does VZ ex-nynex still have > local switch techs, or did they centralize like Sprint/Kansas City? The vast majority of Verizon's COs are not staffed with on-site techs on a regular basis. I suspect the same is true of most telcos. jms
