On Thu, Apr 3, 2014 at 2:31 PM, Tony Tauber <[email protected]> wrote: > On Thu, Apr 3, 2014 at 11:13 AM, Christopher Morrow > <[email protected]> wrote:
> I know this old saw and sales people will apply pressure to Ops if their > customers balk at the extra overhead. > The time is now to push back, hard, against that practice. > I realize you know this, Chris but are trying to characterize the mindset. > I agree with you (both tony and mark)... the mindset was the point, and getting over that is certainly something we all should do. -chris

