In addition to that, losing face in SE Asia is "not done".
On Mon, Jun 15, 2015 at 12:14:43AM +0000, ryanL wrote: > keep in mind their target audience with that message is probably local > malaysian customers, not the world. > > On Sun, Jun 14, 2015 at 5:09 PM Mel Beckman <[email protected]> wrote: > > > SLAs are part of a contract, and thus only apply to the parties of the > > contract. There are no payments due to other parties. The Internet is a > > "best effort" network, with zero guarantees. > > > > -mel beckman > > > > On Jun 14, 2015, at 4:06 PM, Rafael Possamai <[email protected]<mailto: > > [email protected]>> wrote: > > > > Does anyone know if there's an official "ruling" as to who gets to pay for > > the SLA breaches? > > > > On Sun, Jun 14, 2015 at 5:56 PM, Mel Beckman <[email protected]<mailto: > > [email protected]>> wrote: > > Raymond, > > > > But you said "A simple 'sorry' would have done." Now you're asking for > > lots more detail. Why the change? > > > > -mel beckman
