This happens a lot with people who share their Hulu with friends. Your IP can get tagged as commercial for abuse of their service, especially if using their TV service.
> On Oct 13, 2018, at 14:39, Daniel Corbe <[email protected]> wrote: > > I had a customer with a similar issue. I statically assigned them a > different IP and it didn’t resolve it. The problem turned out to be tied to > their Hulu account. > > The customer is going to need to keep pressing the issue with Hulu’s > technical support group. Make sure they’re not using a VPN to connect to > the Internet and have them keep calling Hulu back until they get someone > clueful on the phone. > > In my customer’s case, they eventually had to “re-home” them to resolve it. > I have no idea what that entails. > > -Daniel > > at 12:35 PM, Jason Canady <[email protected]> wrote: > >> Hello, >> >> I have a customer that is using Hulu Live to stream ESPN, however it isn't >> showing up in their Channel list. They reached out to Hulu and it's because >> their IP address is 'commercial'. We have many customers using Hulu without >> problems, but it seems specific to ESPN. Anyone else have this issue? Do >> you reach out to ESPN or Hulu? >> >> If anyone has any information, please share it. Appreciate your help in >> advance! >> >> Best Regards, >> >> Jason Canady >> Unlimited Net, LLC >> Responsive, Reliable, Secure > >
