Exactly ... blocked or rate limited from.a /20 or /18 but it’s pretty hard to diff from same customer that is also watching from a full routed VPN’d service for privacy which I find quite often being implemented in services like AdBlock, AdGuard and the like which becomes a point of confusion for the svc providers. It’s not necessarily sharing when you find the user in the US also logging in from Italy or France for example.
-- The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume. > On Oct 13, 2018, at 15:06, Tyler Harden <[email protected]> wrote: > > This happens a lot with people who share their Hulu with friends. Your IP can > get tagged as commercial for abuse of their service, especially if using > their TV service. > >> On Oct 13, 2018, at 14:39, Daniel Corbe <[email protected]> wrote: >> >> I had a customer with a similar issue. I statically assigned them a >> different IP and it didn’t resolve it. The problem turned out to be tied >> to their Hulu account. >> >> The customer is going to need to keep pressing the issue with Hulu’s >> technical support group. Make sure they’re not using a VPN to connect to >> the Internet and have them keep calling Hulu back until they get someone >> clueful on the phone. >> >> In my customer’s case, they eventually had to “re-home” them to resolve it. >> I have no idea what that entails. >> >> -Daniel >> >> at 12:35 PM, Jason Canady <[email protected]> wrote: >> >>> Hello, >>> >>> I have a customer that is using Hulu Live to stream ESPN, however it isn't >>> showing up in their Channel list. They reached out to Hulu and it's >>> because their IP address is 'commercial'. We have many customers using >>> Hulu without problems, but it seems specific to ESPN. Anyone else have >>> this issue? Do you reach out to ESPN or Hulu? >>> >>> If anyone has any information, please share it. Appreciate your help in >>> advance! >>> >>> Best Regards, >>> >>> Jason Canady >>> Unlimited Net, LLC >>> Responsive, Reliable, Secure >> >>
