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Demystifying Corporate Compliance with IT Service Management December 13, 2004 @ 4:00 p.m. Eastern/1:00 p.m. Pacific Duration: 30 minutes Register http://ct.eletters.eseminarslive.com/rd/cts?d=187-537-1-535-524892-10186-0-0-0-1 Corporate compliance is a looming issue in companies of all sizes. IT Service Management (ITSM) is an organized process that helps organizations measure, manage, and deliver services that meet the needs of their users. In order to meet modern compliance requirements, ITSM goes beyond the IT Infrastructure Library (ITIL) process framework and the technology solutions and requires other key best practices processes such as CMM, Six Sigma, eTOM, and custom best practices. ITSM can offer cost savings while improving the delivery and management of service and support, but in today's landscape of shrinking IT budgets it can be difficult to get ITSM into the budget. ITSM, when done right, provides technology management solutions built on the elements of process, technology, organization, and facilities. Join this interactive eSeminar and learn: * How IT Service Management can help your Compliance efforts around Sarbanes-Oxley, CoBIT, HIPPA, GLBA and Basel II * How tying your corporate compliance effort to an ITSM initiative delivers value and makes the IT funding process easier. * Why ITSM can make a dramatic impact on overcoming your current IT challenges. Learn how from two organizations that know! BearingPoint, a recognized leader in delivering ITIL-based ITSM solutions, and Computer Associates International, a provider of unrivaled solutions and services supporting the ITIL framework. FEATURED SPEAKERS Christopher Ouellette, Senior Manager, BearingPoint Services Management Solutions - BearingPoint Robert E. Stroud, Director, Brand Strategy, Service Management - Computer Associates International Inc. Frank Derfler, VP, Market Experts Group - Ziff Davis Media Sponsored by Computer Associates International Inc. Register http://ct.eletters.eseminarslive.com/rd/cts?d=187-537-1-535-524892-10186-0-0-0-1 ------------------------------------------------------------------------ Please visit http://ct.eletters.eseminarslive.com/rd/cts?d=187-537-1-535-524892-10189-0-0-0-1 for a complete list of upcoming Ziff Davis Media eSeminars. If you have already registered for these eSeminars, please ignore this message. Feel free to pass this e-mail along to other colleagues on your team who may have an interest in attending the eSeminar above. If you have problems with your registration, send e-mail to: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> You have been selected to receive this subject matter because you requested updates from eSeminars. You are subscribed with the E-mail address: [EMAIL PROTECTED] If you prefer not to receive information from eSeminars please visit <http://ct.eletters.eseminarslive.com/rd/cts?d=187-537-1-535-524892-10204-0-0-0-1&[EMAIL PROTECTED] Ziff Davis Media 28 East 28 Street New York, NY 10016
