NETWORK WORLD TONI KISTNER'S TELEWORK BEAT 12/21/04 Today's focus: On the road with the Telework Coalition
Dear [EMAIL PROTECTED], In this issue: * Mark these telework events on your 2005 calendar * Links related to Telework Beat * Featured reader resource _______________________________________________________________ This newsletter is sponsored by BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=91635 _______________________________________________________________ NW'S RESEARCH CENTER ON STORAGE Go to NW Fusion's Research Center for detailed information on enterprise storage. Find the latest breaking news, case studies, white papers, commentary, reviews and more. Topics on how ILM impacts your storage strategy, how to migrate to a new tape drive, how to link SAN islands and more are all found in the Research Center. Click here: http://www.fattail.com/redir/redirect.asp?CID=91564 _______________________________________________________________ Today's focus: On the road with the Telework Coalition By Toni Kistner One of my side projects is working with the Telework Coalition, a Metro D.C.-area telework advocacy group headed by former ITAC leaders Chuck Wilsker, John Edwards and Jack Heacock. Much of our time is spent promoting the benefits of virtual, mobile and distributed work at industry events. Here's our calendar, so far, for 2005. Call Center Demo and Conference, Intercontinental Hotel, Dallas, Jan. 31- Feb. 2 <https://www.cmpevents.com/CCd/a.asp?option=C&V=A> For several years now, Telcoa puts on a full-day pre-conference session at the Call Center Demo and Conference. This year's program, on Jan. 31, Continuity of Operations and Distributed Work Best Practices, will focus on two key areas: 1) The role telework and telecommuting plays in organizations' continuity of operators and disaster recovery plans; 2) Best practices in setting up a safe, healthy and productive home office. The idea is to educate the call-center industry on the benefits of setting up a virtual call center or how outsourcing customer care to a domestic virtual call center can cut costs, improve customer service and help bring call-center jobs back to the U.S. Speakers include Susan Harrington, of Harrington Software, who's developing an online education program on home office health, safety and ergonomics. Lisa Kanarek of HomeOfficeLife.com will speak the areas of efficiency, productivity and safety. Representatives from AT&T, Citrix, GoRemote, Lucent, Cisco, and leaders from virtual call-center firms Willow CSN, Alpine Access, Working Solutions and ARO. The Call Center Demo folks will also put on a full-day track on Feb. 2 devoted to virtual call centers, which includes panel discussions on best practices, continuity of operations and case studies. Digital Cities Expo, Hyatt Regency, Reston, Va., April 18-19 <http://www.digitalcityexpo.com/> This first-ever two-day event will look at options for municipalities interested in deploying broadband services. Expect keynote speeches and classroom-style sessions that dig into the various technologies and benefits. The Telework Coalition will address the business opportunities municipal broadband creates by making it possible to work remotely from home offices. Earth Day/Earth Week, Nationwide, April 22 Though plans are still in the works, Telcoa will push telework's benefits to the environment in events in the D.C. area. Working with the EPA, Department of Transportation and others, Telcoa's Wilsker says, "We want to show appreciation to telecommuters who are 'paving' the way towards better air quality." _______________________________________________________________ To contact: Toni Kistner Toni Kistner is managing editor of Net.Worker. Contact her at <mailto:[EMAIL PROTECTED]>. _______________________________________________________________ This newsletter is sponsored by BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=91634 _______________________________________________________________ ARCHIVE LINKS Archive of the Telework Beat (formerly Net.Worker) newsletter: http://www.nwfusion.com/net.worker/columnists/ Breaking telework and SMB news: http://www.nwfusion.com/net.worker/ _______________________________________________________________ Out with the old, in with the New - Application Front Ends (AFEs) Tune in to learn about an evolutionary jump from the late '90s - load server balancers - to today's state-of-the technology - AFE. http://www.fattail.com/redir/redirect.asp?CID=91595 _______________________________________________________________ FEATURED READER RESOURCE THE EXTENDED ENTERPRISE: NW'S ANNUAL GUIDE Here we analyze the latest tools, techniques and strategies for extending your business reach. Find out how connecting to your business partners is influencing those relationships, how you can make your business partners take security issues as seriously as you do and more. Click here: <http://www.nwfusion.com/ee/2004/?ts> _______________________________________________________________ May We Send You a Free Print Subscription? You've got the technology snapshot of your choice delivered at your fingertips each day. Now, extend your knowledge by receiving 51 FREE issues to our print publication. 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