NETWORK WORLD NEWSLETTER: MICHAEL OSTERMAN ON MESSAGING 12/21/04 Today's focus: VoIP importance growing
Dear [EMAIL PROTECTED], In this issue: * Survey shows sharp rise in voice over IP * Links related to Messaging * Featured reader resource _______________________________________________________________ This newsletter is sponsored by BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=91613 _______________________________________________________________ [EMAIL PROTECTED] February 13-15, 2005 Scottsdale, AZ 15 years of technology in bloom. Through the years, 1,500 companies have launched technologies live on our stage, a few have launched revolutions. You've heard of Palm, TiVo and Java? [EMAIL PROTECTED] will be the best way to get your head - and your hands - around what's next. http://www.fattail.com/redir/redirect.asp?CID=91580 _______________________________________________________________ Today's focus: VoIP importance growing By Michael Osterman We have just wrapped a large survey on the state of voice over IP in North America and will be publishing a report on our findings in the next couple of weeks. Here's a sampling of what we found: * IT decision-makers expect the growth in the number of VoIP ��users in their enterprise to increase fourfold over the next 36 ��months. The most important motivators for organizations to ��deploy VoIP include lowering telephone toll costs (cited by 74% ��of respondents as an important motivator), providing better ��communication with remote sites (71%) and improving user ��productivity (64%). * At present, VoIP is not all that important in the context of ��overall business plans and priorities: Only 21% of organizations ��view VoIP as important. However, by the end of 2005, about 30% ��of organizations expect to view VoIP as an important business ��priority. * VoIP reliability will have to be higher than the reliability ��for e-mail systems. For example, if a VoIP system had just 99.9% ��uptime, only 23% of organizations would be satisfied or ��extremely satisfied with this level of reliability. However, ��many e-mail systems do not provide even this level of uptime. One of the key takeaways from this research is that VoIP growth is going to be substantial. We expect dramatic growth in the number of VoIP users during 2005 and 2006. Although a key advantage of VoIP will be lower long-distance telephone costs, the benefits go well beyond simple cost savings. The ability to integrate telephony and data networks means that network infrastructures can be more efficient and the costs to deploy and manage them can be lower. The integration of these networks and their consolidation into a single interface will open new opportunities for applications that will seamlessly combine voice, data and other communications. RELATED EDITORIAL LINKS University takes go-slow approach to VoIP Network World, 11/29/04 http://www.nwfusion.com/news/2004/112904usf.html Convergence research center Network World, 11/29/04 http://www.nwfusion.com/topics/convergence.html Test: Anti-spam products Network World, 12/20/04 http://www.nwfusion.com/reviews/2004/122004spampkg.html Presence application tool kit on tap Network World, 12/20/04 http://www.nwfusion.com/news/2004/122004akonix.html _______________________________________________________________ To contact: Michael Osterman Michael D. Osterman is the principal of Osterman Research <http://www.ostermanresearch.com/>, a market research firm that helps organizations understand the markets for messaging, directory and related products and services. He can be reached by clicking here <mailto:[EMAIL PROTECTED]> _______________________________________________________________ This newsletter is sponsored by BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=91612 _______________________________________________________________ ARCHIVE LINKS Archive of the Messaging newsletter: http://www.nwfusion.com/newsletters/gwm/index.html _______________________________________________________________ Messaging protection: Eliminating outbound message vulnerabilities for good Are companies concerned about the content of email leaving their organizations? What steps are they taking to eliminate confidential documents from falling into the wrong hands? Learn how message hygiene is helping companies clean house. http://www.fattail.com/redir/redirect.asp?CID=91581 _______________________________________________________________ FEATURED READER RESOURCE THE EXTENDED ENTERPRISE: NW'S ANNUAL GUIDE Here we analyze the latest tools, techniques and strategies for extending your business reach. Find out how connecting to your business partners is influencing those relationships, how you can make your business partners take security issues as seriously as you do and more. Click here: <http://www.nwfusion.com/ee/2004/?ts> _______________________________________________________________ May We Send You a Free Print Subscription? You've got the technology snapshot of your choice delivered at your fingertips each day. Now, extend your knowledge by receiving 51 FREE issues to our print publication. 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