NETWORK WORLD NEWSLETTER: ANDREAS M. ANTONOPOULOS ON THE DATA 
CENTER
12/21/04
Today's focus:  Take an end-to-end view on service delivery

Dear [EMAIL PROTECTED],

In this issue:

* Service delivery is bigger than the data center itself
* Links related to Data Center
* Featured reader resource
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Today's focus:  Take an end-to-end view on service delivery

By Andreas M. Antonopoulos

As data center consolidation continues rapidly across all 
industries, the distance data has to travel to reach its end 
user is increasing. Nemertes' research has shown that, on 
average, more than 80% of enterprise employees access the data 
center remotely. That means IT managers must take an end-to-end 
view of security, performance and availability as they deliver 
applications across a WAN.

Maintaining the security of a corporate data is no longer simply 
a matter of building a hard perimeter around the data center; 
most of the end users will be outside the perimeter. Data-center 
security depends on all three components of the application 
delivery - the servers, the desktops/laptops/PDAs and the WAN 
transport in between. Enterprises are increasingly adding 
security controls directly onto the desktop, in the form of 
personal firewalls, VPNs, intrusion-prevention systems and 
malware protection.

Like security, performance is meaningful only from an end-to-end 
perspective. The end-user experience needs to be measured and 
then optimized by identifying potential bottlenecks across the 
WAN. Performance is also determined by the state of the end 
user's desktop - spyware and other undesirable software can slow 
down or even crash a desktop or laptop. Another potential source 
of problems for application performance is the WAN, where 
excessive latency can make interactive applications painfully 
slow.

Finally, availability of the data is also dependant on many 
factors outside the data center. Many applications support 
"disconnected operation," which allows users to continue working 
even if they are offline. But for the majority of enterprise 
applications, all data resides in the data center and has to be 
available continuously. Problems in the WAN, LAN or 
remote-access link (for home workers) can lead to data loss and 
productivity loss.

IT operations managers are taking a more holistic approach to 
managing application delivery. Managing end to end requires 
sophisticated monitoring and root-cause analysis. Increasingly, 
the end-to-end management of application delivery encompasses 
all characteristics of quality.

To cope in this new environment, enterprises will need to:

* Break up the security, network and application operations 
  "silos" and treat application-delivery management holistically.

* Integrate management and operational support systems to 
  measure performance, security and availability end to end. 

* Rethink the hard perimeter and recognize that "remote" may be 
  the rule, not the exception.

* Invest in virtualization and automation to make the data 
  center more flexible so it can respond to a changing environment 
  on demand.

Systems management, network management and security management 
can no longer be seen as separate silos. IT managers need to 
concentrate on end-to-end management of application delivery.

RELATED EDITORIAL LINKS

Spyware can cripple the data center
http://www.nwfusion.com/nldatacenter920

Delivering Web apps securely and efficiently
http://www.nwfusion.com/nldatacenter921

Virtualizing security services in the data center
http://www.nwfusion.com/nldatacenter922
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To contact: Andreas M. Antonopoulos

Andreas M. Antonopoulos is principal research analyst at 
Nemertes Research. He can be reached at 
<mailto:[EMAIL PROTECTED]> 
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This newsletter is sponsored by BMC Software  

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ARCHIVE LINKS

Archive of the Data Center newsletter:  
http://www.nwfusion.com/newsletters/datacenter/index.html

Data Center research center:
http://www.nwfusion.com/topics/datacenter.html
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Bandwidth or latency? How to solve application performance 
issues 

With more users at the edge, and more of the infrastructure at 
headquarters, how are enterprises increasing business 
productivity and application performance?  Is more bandwidth the 
answer? Find out now. 
http://www.fattail.com/redir/redirect.asp?CID=91574
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FEATURED READER RESOURCE
THE EXTENDED ENTERPRISE: NW'S ANNUAL GUIDE

Here we analyze the latest tools, techniques and strategies for 
extending your business reach. Find out how connecting to your 
business partners is influencing those relationships, how you 
can make your business partners take security issues as 
seriously as you do and more. Click here:
<http://www.nwfusion.com/ee/2004/?ts>
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