Hi Leland,

I am forwarding to our google group so they can help resolve your issues.
Feel free to reach out to [email protected] for immediate assistance.

Also, I cc'ed Ed Lombardo who can connect with you about our startup
programs.

all the best,

Aileen Agricola
Web Program Manager | Neo Technology
[email protected] | 206.437.2524

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<http://graphconnect.com/>*
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---------- Forwarded message ----------
From: Leland Cope <[email protected]>
Date: Wed, Nov 5, 2014 at 11:05 AM
Subject: We need some help with our setup
To: [email protected]


Hi we are a new startup and recently we pushed our app out to test with a
lot if users. The problem is we had our neo4j databases go down this
morning and we cannot seem to figure out why. Worst of all they didn’t
restart their processes they just stayed down. Our databases are in HA mode
and we have checked everywhere we know to check. We have it setup so it
only writes to the master and reads from the slaves. There servers are 16gb
memory and 8 cpus and we are monitoring the servers and we do not see them
getting close to using even half of the resources available. We are getting
very frustrated and we could really use the help.

Currently we have no funding and we are bootstrapping this together until
we get funding and funding is dependent on showing that our app can thrive.
Any technical support we can get, we would be very grateful. If we need to
work something out then we are willing to do that as well. We love neo4j
which is why we chose it.

Any config info you need please let me know and we can get it to you.

Thank you

- L
(213) 537-5791
August

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