Hi Leeland, did you load test the setup upfront. Can you share more details? Esp. configuration and all graph.db/messages.log from all your cluster machines? Do you have more insight on what happened on the machines in terms of CPU / Disk / RAM / IO usage ?
Thanks Michael On Wed, Nov 5, 2014 at 9:22 PM, Aileen Agricola < [email protected]> wrote: > Hi Leland, > > I am forwarding to our google group so they can help resolve your issues. > Feel free to reach out to [email protected] for immediate > assistance. > > Also, I cc'ed Ed Lombardo who can connect with you about our startup > programs. > > all the best, > > Aileen Agricola > Web Program Manager | Neo Technology > [email protected] | 206.437.2524 > > *Join us at GraphConnect 2014 SF! graphconnect.com > <http://graphconnect.com/>* > *As a friend of Neo4j, use discount code *KOMPIS > <https://graphconnect2014sf.eventbrite.com/?discount=KOMPIS>* for $100 off > registration* > > > ---------- Forwarded message ---------- > From: Leland Cope <[email protected]> > Date: Wed, Nov 5, 2014 at 11:05 AM > Subject: We need some help with our setup > To: [email protected] > > > Hi we are a new startup and recently we pushed our app out to test with a > lot if users. The problem is we had our neo4j databases go down this > morning and we cannot seem to figure out why. Worst of all they didn’t > restart their processes they just stayed down. Our databases are in HA mode > and we have checked everywhere we know to check. We have it setup so it > only writes to the master and reads from the slaves. There servers are 16gb > memory and 8 cpus and we are monitoring the servers and we do not see them > getting close to using even half of the resources available. We are getting > very frustrated and we could really use the help. > > Currently we have no funding and we are bootstrapping this together until > we get funding and funding is dependent on showing that our app can thrive. > Any technical support we can get, we would be very grateful. If we need to > work something out then we are willing to do that as well. We love neo4j > which is why we chose it. > > Any config info you need please let me know and we can get it to you. > > Thank you > > - L > (213) 537-5791 > August > > > -- > You received this message because you are subscribed to the Google Groups > "Neo4j" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Neo4j" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
