Hello,

I took two spare B7971 tubes out of the cabinet to see if they still 
worked. These tubes were always questionable, but I hoped I would get 
lucky. One is DOA - which I expected. The other tube is nice and bright, 
but the two vertical right-hand segments are shorted together. These are 
segments 2 and 3, which are pins 5 and 6, and they measure a dead short.

When it is displaying a zero or an 8, it looks almost normal, but those two 
segments *seem* a bit brighter to me. The 2, 6 and 3 are screwed up. The 
microprocessor in the two-digit clock is not happy, and the error is shared 
by the other tube if the same number is being  displayed on both tubes - 
this is not something that I'm too concerned about since the error goes 
away when I swap in a good tube.

Has anyone had any luck "whacking" the tubes in any particular direction to 
try to relieve this problem (by whacking, I mean slapping it into my palm)? 
Is there something else that I can try?

Thanks.  Jim



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