you're probably right, edward - the landscape is changing. luckily there are still some companies like earthlight.co.nz who are happy to cater for us little folk :)
On 16.08.2018 19:02, Edward Picot via NetBehaviour wrote: > Helen, > > I think there's a lot of this going on. I used to be with a (UK-based) > web host called Blackfoot, which got taken over a couple of years ago > by another one called Krystal. Krystal are fine, offer a good level of > service, answer your queries promptly, etc.; but earlier this year > they sent round an email saying they were going to have to put up > their charges, because times are getting tough, and they find > themselves increasingly isolated in a marketplace where most of the > small punters, people who want to run 'personal' websites or > small-business websites, are now going to drag-and-drop website > builders like GoDaddy or Wix - that's assuming they can be bothered > with a website at all, because these days a lot of small operators are > just happy with a social media presence. > > Edward > > On 15/08/18 16:37, helen varley jamieson wrote: >> >> that's what i thought, there must be a few other old hands like me >> out there who still used this hosting service. >> >> anyway, the mystery has been solved - i just recieved this email: >> >>> Hello, >>> >>> We have send the following notification to all the clients last month. >>> >>> >>> Notification from: CBTS >>> >>> July 10, 2018 >>> >>> First, we’d like to thank you for your business through Ultrahosting.com. >>> >>> However, I regret to notify you that Ultrahosting.com will terminate >>> service at 5PM on the 31st of July 2018. Please allow this letter to serve >>> as a notice of termination of services. >>> On October 2, 2017 CBTS acquired OnX Enterprise Solutions, the owner and >>> operator of Ultrahosting.com. After a review of the combined services, we >>> have determined that the Ultrahosting.com service is not core to our >>> ongoing business model. >>> >>> >>> Sincerely, >>> Ultrahosting Support >> >> i never recieved any notification email, & it's very unprofessional >> to send only a single email, 3 weeks before termination, & nothing >> else - no announcement on the ultrahosting website or message on >> their phones or anything ... >> >> i've started organising another web host (going back to my home town >> in nz to a little company that is friendly & cheap - thanks for the >> other suggestions sent) & on the bright side i will use it as an >> opportunity to do some digital de-cluttering. >> >> h : ) >> >> >> On 15.08.2018 11:20, ruth catlow wrote: >>> Ugh! >>> Fraid not Helen. >>> I wonder if the Rhizome people know anything about it. If it's >>> effected you it has probably hit a number of people in our field. >>> Good luck! >>> >>> On 14/08/18 12:35, Thomas Asmuth via NetBehaviour wrote: >>>> Ouch! That sounds bad; you must be frustrated. I hope it works out. >>>> I favorably recommend Blue Host. >>>> >>>> On Tue, Aug 14, 2018 at 4:38 AM, helen varley jamieson >>>> <he...@creative-catalyst.com <mailto:he...@creative-catalyst.com>> >>>> wrote: >>>> >>>> hi, >>>> >>>> is there anyone else on this list who has sites hosted at the >>>> canadian company ultrahosting? i have my sites there because >>>> way back in 2002 i signed up for a rhizome fundraiser, where >>>> they partnered with a company called broadspire to provide web >>>> hosting for artists & rhizome got a small cut from every >>>> customer. over the years broadspire got bought out or merged a >>>> couple of times & at some point turning into ultrahosting. >>>> >>>> since last wednesday my sites have vanished from the web - i >>>> can still see the files via ftp, & email is working, but my >>>> sites are offline & i can't access the plesk control panel or >>>> mysql. i raised a support ticket & got the automated reply, but >>>> nothing further. in the past they have been pretty good at >>>> responding within a few hours - now it's almost a week. >>>> >>>> i called the company a couple of times on friday & sat on hold >>>> for ages then left a message. no-one has called back. i've >>>> hunted on their website for other contact details & emailed >>>> sales & careers, but no response. the website has no notice of >>>> any major problem. i followed links to their twitter & fb >>>> accounts & found these defunct. the blog on their website isn't >>>> working & some of the contact forms fail. it's all a bit >>>> mysterious & suspicious! >>>> >>>> so, while i set about finding a new hosting company (any >>>> recommendations?) i just wondered if anyone else on this list >>>> is also with ultrahosting & perhaps having similar problems? >>>> >>>> h : / >>>> >>>> -- >>>> >>>> helen varley jamieson >>>> >>>> he...@creative-catalyst.com <mailto:he...@creative-catalyst.com> >>>> http://www.creative-catalyst.com <http://www.creative-catalyst.com> >>>> http://www.upstage.org.nz >>>> >>>> >>>> _______________________________________________ >>>> NetBehaviour mailing list >>>> NetBehaviour@lists.netbehaviour.org >>>> <mailto:NetBehaviour@lists.netbehaviour.org> >>>> https://lists.netbehaviour.org/mailman/listinfo/netbehaviour >>>> <https://lists.netbehaviour.org/mailman/listinfo/netbehaviour> >>>> >>>> >>>> >>>> >>>> -- >>>> *Thomas Asmuth* >>>> Associate Professor, Digital/New Media >>>> Director, Bachelor of Fine Arts Program >>>> >>>> 11000 University Parkway >>>> Bldg. 82 / Rm. 267 >>>> Pensacola FL 32514 >>>> >>>> email: >>>> tasm...@uwf.edu <mailto:tasm...@uwf.edu> >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> NetBehaviour mailing list >>>> NetBehaviour@lists.netbehaviour.org >>>> https://lists.netbehaviour.org/mailman/listinfo/netbehaviour >>> >>> >>> -- >>> Co-founder Co-director >>> Furtherfield >>> >>> www.furtherfield.org >>> >>> +44 (0) 77370 02879 >>> >>> Bitcoin Address 1G7SPFpvHhVEqn5trpNEcyNWbDcyZXuAnh >>> >>> Furtherfield is the UK's leading organisation for art shows, labs, & >>> debates >>> around critical questions in art and technology, since 1997 >>> >>> Furtherfield is a Not-for-Profit Company limited by Guarantee >>> registered in England and Wales under the Company No.7005205. >>> Registered business address: Ballard Newman, Apex House, Grand >>> Arcade, Tally Ho Corner, London N12 0EH. >>> >>> >>> _______________________________________________ >>> NetBehaviour mailing list >>> NetBehaviour@lists.netbehaviour.org >>> https://lists.netbehaviour.org/mailman/listinfo/netbehaviour >> >> -- >> >> helen varley jamieson >> >> he...@creative-catalyst.com <mailto:he...@creative-catalyst.com> >> http://www.creative-catalyst.com >> http://www.upstage.org.nz >> >> >> >> _______________________________________________ >> NetBehaviour mailing list >> NetBehaviour@lists.netbehaviour.org >> https://lists.netbehaviour.org/mailman/listinfo/netbehaviour > > > > > _______________________________________________ > NetBehaviour mailing list > NetBehaviour@lists.netbehaviour.org > https://lists.netbehaviour.org/mailman/listinfo/netbehaviour -- helen varley jamieson he...@creative-catalyst.com <mailto:he...@creative-catalyst.com> http://www.creative-catalyst.com http://www.upstage.org.nz
_______________________________________________ NetBehaviour mailing list NetBehaviour@lists.netbehaviour.org https://lists.netbehaviour.org/mailman/listinfo/netbehaviour
