> cc: NC ML
>
> > I Have recently attempted to order the Net_connect upgrade 2 >3 via
> > your Web Site and I am not sure that I was sucessful since I have
> > not received any confirmation via E-Mail from Active.
> > Would you check your records and if I you have not received an order
> > could you pass an order to your sales section.
>
> Ok, I've cc'ed this to the NC ML as these kind of emails are getting rather
> *annoying*.
>
> If you have placed an order over the web, we have the order! It doesn't
> dissapear into oblivian.
>
> I cannot see why I keep getting these paranoia emails from people who've
> pre-ordered NC 3 saying 'I don't know if you received it....can you check'.
> They are not databased (yet), so I can't just 'check', nor do I have the
> time. I've received at least 40 or 50 of these emails now :(
>
> Please note, again, that we will have your order, don't worry!
>
> Chris.
>
>
>
Sorry to be a nuisance but I am confused.
In this reply you state that if an order hs been placed via the web
then you will have recieved it.
In your reply to e-mail ORDER ID718925940
yousay that a confirmation of order will have been sent.
I placed an order on 24 Sept via your web site, I have not recieved a
conformation of order.
I hope you can understand my confusion as now I don't know wether
or not you have recieved my order.
Gerry Harris
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