Suddenly, the shopkeeper appeared. It was Donald MacLennan.
> ...I certainly haven't read anything offensive on this list.
There hasn't been anything offensive for a while now that I recall,
but there has been stuff that sounded aggressive, I guess.
> > 3) If a bug or problem cannot be satisfactorily answered by anyone
> > on the list, then contact the *author of the program*, not Chris
> > Wiles, not Active, and not Vapor. After all, who fixes the bugs in the
> > end? Olli got his Y2K bugfix for NC2 versions of Microdot within a day
> > of actually being directly informed.
> I don't know where you get your information from but it's wrong.
>
> It is the retailers responsibility in law.
That's not what Jim is saying (I don't think). In general, this ML is
for discussing bugs, user problems, etc with using Netconnect. Once
you venture into legal matters, you're starting to go OT. Yes,
you know Chris Wiles (occasionally?) reads this list, but if you also
know he reads alt.fan.trainspotting, or whatever, would you send mails
there too? (I'm guessing a few "Yesses" there :)
> The bug fix did not happen within one day of the matter being raised
> directly, I personally raised the issue directly a number of days
> before this appeared on the list and I believe others did as well.
I thought the bugfix was made available the day after *Olli* was made
aware. That's slightly different to when it was announced on this list.
> FYI Active have not been responding to e-mail on this list
> or their business address for a lot longer than several weeks.
So it's probably a good idea to change tact / step up the action,
rather than metaphorically beating your head against a wall, getting
more and more frustrated (whoever this applies to).
> Your using a fully threaded mail program with a mail download
> manager. Why do you download threads you don't want to read? I
> would have thought that this is the whole purpose of having a mail
> download manager. Sounds to me a bit like ordering a meal you know
> you don't like and then complaining when you get it ;-))
I can't speak for Jim, but I rarely use the mail download manager
because it can be too much hassle. Furthermore, it's not always clear
what people are writing about just from the subject headers. I jumped
into a few "Voyager Cache" mails to find a mini-debate going on. It's
perfectly valid for Jim to complain about the meal he gets if the
menu was misleading.
It might be an idea for people to ensure their subject line reflects
the contents of their mail. Subscribers who find Active complaints or
bitter exchanges irrelevant to them can then avoid such mails. Of
course, this is only an idea, not a dictatorial command from up on
high. :-)
Dan "Personally, I like a good ruck" Bigmore
... Blag says:
When the blind leadeth the blind, get out of their way.
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