Hi Ken, On 07-May-00, you wrote:

>    I have NC3 and how do I turn the sound down on my modem in Genesis

Change the init string to include whatever your modem's sound option is. 
It's very likely to be M, so if you change the init string to this it
should work:

Init String: AT&F&D2M\r

ALternatively you may have to actually specify a level for M, so try M0 or
M1.  M on its own works on my SupraExpress 56e.

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