That's what I'm going to do. evesta.com won't give you the info or help you connect,
plus, their support techs have a canned response for every problem. If you have a
question outside their list they'll "get back in touch with you". I called
ifriendly.com because they have filtered access too. The guy I talked to said he
didn't know much about Linux but another guy there did and he'd have him call me
back. 10 minutes later I got a phone call from the other tech. He filled me in on
how they work, gave me the DNS IP addresses so I'd have them once I changed over,
and spent about 15 minutes giving me a short tutorial on setting up ppp and asking
some questions about mandrake. Now THAT's customer service.

(I like filtered access because I have 3 teen-agers, and I never get spammed- they
filter it out)

Sam

"Ernest N. Wilcox Jr." wrote:

> Personally, if my ISP would not provide me with the information I need to set
> up any OS or configuration I want to connect with, I'd get me another ISP! I
> use a local provider, and they have given me good service, with very little
> "down time" and like that. When I told them I was mucking about with Linux,
> they even gave me the email of a user who is in a local user group to help me
> get started. You can not get that kind of support with any national outfit.
>
> Just my 2 cents worth,
>
> Ernie
>
> On Wed, 27 Oct 1999,M Thompson wrote:
>   | I have BellAtlantic as our home ISP and they refused to give out their DNS
>   | servers, so I fired up an xterm session after conencting to the ISP and then
>   | simply typed "whois bellatlantic.net."  It listed the IP addresses of
>   | BellAtlantic's DNS servers.
>   |
>   | HTH,
>   | Matt
>   |
>   |
>   | >From: Sam <[EMAIL PROTECTED]>
>   | >Reply-To: [EMAIL PROTECTED]
>   | >To: [EMAIL PROTECTED]
>   | >Subject: Re: [newbie] Internet Connectivity
>   | >Date: Wed, 27 Oct 1999 07:55:59 +0000
>   | >
>   | >Hi ,
>   | >
>   | >If the file doesn't exist, I have a question. Have you used linuxconfig to
>   | >set
>   | >up your ppp connection or kppp? Either one of these is supposed to create
>   | >the
>   | >file from what I've read. But- I'm a newbie to so I could be wrong. Look on
>   | >the
>   | >brightside though. I have an ISP that provides filtered internet access and
>   | >they
>   | >refuse to give me the IP addresses for the domain name servers.
>   | >
>   | >Question, I tried to manually configure the proxy settings in Netscape and
>   | >it
>   | >tells me the proxy is not recognized so it refuses to accept the entries.
>   | >Do I
>   | >have to enter the proxy somewhere else first? I wouldn't think so, The win
>   | >version accepted the entries with no problem.
>   | >
>   | >Aaron deRozario wrote:
>   | >
>   | > > Advice from a newbie - treat with caution ;-)
>   | > >
>   | > > If you don't have /etc/resolv.conf you can create it by firing up your
>   | > > favourite text editor (emacs, vi, kwrite) and simply saving an empty
>   | >file as
>   | > > /etc/resolve.conf.  Of course since you need to edit the file with the
>   | > > appropriate information you may as well do that at the same time.
>   | > > resolve.conf I think follows the format (see if there's a man page for
>   | > > resolve.conf it will have the exact format)
>   | > >
>   | > > nameserver (eg ozemail.com.au)
>   | > > DNS IP address (xxx.xxx.xxx.xxx)
>   | > > DNS2 IP address (if there is two nameservers)
>   | > >
>   | > > If you use kppp then it will take care of editing /etc/resolve.conf for
>   | >you.
>   | > > I think if you use kppp resolve.conf needs to be writeable by those
>   | >users
>   | > > that will have ppp access.  chmod 666 should do it
>   | > >
>   | > > Read the ppp how-to's if what I said doesn't work, or check the archives
>   | >-
>   | > > DNS problems come up very regularly on the list.   I think the Kppp help
>   | > > files also have useful information.
>   | > >
>   | > > Aaron
>   | > >
>   | > > > -----Original Message-----
>   | > > > From: Mark & Nina Drake [SMTP:[EMAIL PROTECTED]]
>   | > > > Sent: Wednesday, October 27, 1999 11:10 AM
>   | > > > To:   [EMAIL PROTECTED]
>   | > > > Subject:      Re: [newbie] Internet Connectivity
>   | > > >
>   | > > > Okay, tried to go to /etc/resolv.conf. It does not exist!! Can I build
>   | > > > this
>   | > > > file and insert it into the etc directory? If so, where can I get info
>   | >on
>   | > > > how to do this? Thanks!!
>   | > > >
>   | > > > -----Original Message-----
>   | > > > From: John Aldrich <[EMAIL PROTECTED]>
>   | > > > To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
>   | > > > Date: Tuesday, October 26, 1999 04:02 PM
>   | > > > Subject: Re: [newbie] Internet Connectivity
>   | > > >
>   | > > >
>   | > > > >On Mon, 25 Oct 1999, you wrote:
>   | > > > >>
>   | > > > >>   Okay, I have set up my internet connection using netcfg. I get a
>   | > > > dialing sound and my computer goes through the motions of connecting
>   | >to my
>   | > > > ISP. They seem to connect because I can see the the send and receive
>   | > > > indicators blinking on my external modem. When I try to run Netscape I
>   | >get
>   | > > > a
>   | > > > server error and it also tells me that there is a problem with the
>   | >name
>   | > > > server, and that I need to set the $SOCKS_NS variable to point to the
>   | > > > server. Also, when I ping my network it says "network unreachable".
>   | >Have I
>   | > > > missed some easy connection to get it all running? Any help would be
>   | > > > greatly
>   | > > > appreciated.
>   | > > > >>
>   | > > > >>
>   | > > > >
>   | > > > >----------------------------------------
>   | > > > >Content-Type: text/html; name="unnamed"
>   | > > > >Content-Transfer-Encoding: quoted-printable
>   | > > > >Content-Description:
>   | > > > >----------------------------------------
>   | > > > >First, ditch the HTML. It's not appreciated in this list.
>   | > > > >Second, open up a root console window and go to /etc/ and
>   | > > > >edit your /etc/resolv.conf so that it has your ISP's DNS
>   | > > > >servers. It should look something like this:
>   | > > > >search chattanooga.net
>   | > > > >nameserver 209.54.120.2
>   | > > > >nameserver 209.54.120.3
>   | > > > >
>   | > > > >The "chattanooga.net" would be replaced with your ISP,
>   | > > > >"leading.net" Second, you'd replace the above numbers with
>   | > > > >the IP addresses of your ISP, leading.net. To find out that
>   | > > > >information, call your ISP and ask what their DNS numbers
>   | > > > >are and plug 'em in above in place of MY dns numbers.
>   | > > > >I won't put something together for you to just copy and paste,
>   | > > > >because I firmly believe that you learn by doing.  I gave
>   | > > > >you the example from my system, so you know the way it
>   | > > > >should look.
>   | > > > > John
>   | > > > >
>   | >
>   |
>   | ______________________________________________________
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