On Thu, 28 Oct 1999, you wrote:
> That's what I'm going to do. evesta.com won't give you the info or help you connect,
> plus, their support techs have a canned response for every problem. If you have a
> question outside their list they'll "get back in touch with you". I called
> ifriendly.com because they have filtered access too. The guy I talked to said he
> didn't know much about Linux but another guy there did and he'd have him call me
> back. 10 minutes later I got a phone call from the other tech. He filled me in on
> how they work, gave me the DNS IP addresses so I'd have them once I changed over,
> and spent about 15 minutes giving me a short tutorial on setting up ppp and asking
> some questions about mandrake. Now THAT's customer service.
>
> (I like filtered access because I have 3 teen-agers, and I never get spammed- they
> filter it out)
>
May I suggest Mindspring/Earthlink? They're a national
organization and even though they compete with us in this
market, we sometimes refer potential customers to them,
especially people who only want the "all you can eat for
$19.95" internet access. :-) Check out www.mindspring.net
John
