Joerg,
Tell them you know of someone in Austria connecting by ppp using Linux who has
no problems. Tell them, if the Austrians can support Linux, CERTAINLY the
Germans can! You know, appeal to their national pride!
Seriously, though, I've tried a couple of different isp in Austria, and I have
experienced EXACTLY the same problem as you from time to time. With one isp, it
happened so often (95% of the time) that I changed -- and at that time I was
using Windoze and the dial-up software provided by the isp itself. With my new
provider, it still occurs from time to time -- both when I was using Win98 and
now with Linux.
My solution is to log off and dial up again. It seems to be worst just after the
connection rates go down (e.g., 1815), so I think it has to do with traffic.
When I notice that the emails are downloading so slowly, I check the
transmission. When it's bad, I cancel, log off, and dial back up. Often I will
get a normal speed (for me usually 5+K/sec) and then things work fine. It seems
to me that when the transfer is SO slow as you are describing, you aren't kicked
off, rather, something more similar to the connection timing out happens -- so
little data is transferred that the connection is simply lost.
By the way, when I downloaded Star Office, I was having one of those bad
connection days with my provider. I found that the download actually stopped if
I didn't move my mouse every couple of minutes. So, instead of starting the
download and going to watch a movie, I had to sit in front of the computer for 4
hours moving the mouse every couple of minutes. Don't know if that problem is
related, but you might keep your eyes out when doing a big download.
Lance
Joerg Reinhardt wrote:
>
> --
> ________________________________________________________________________________
>
> [EMAIL PROTECTED]
> Doellbachstra�e 15
> 34127 Kassel
>
> Joerg Reinhardt
> ________________________________________________________________________________
>
> Hi,
> I'm using the german telecom to come into the net. Datastream-speed is something
> about 1.5K/sec, even less most of the time and they do throw me out the net,
> from Time to time (especially in very long Downloads...)
> I complaint about this redicoulous speed of data-transfer (56,7K baud Modem
> should bring more, I guess, and sometimes it does(up to 5.0), but only for
> seconds or minutes) and about been thrown out the connection after 3h 58min
> downloading Starsoft (now I have 98% of it, but nothing worth at all).
>
> While complaining, they stayed polite and helpfull till the point I mentioned my
> system is running on Linux! After their opinion, Linux is some
> non-professional freaky-stuff, and so every PROBLEM (even the speed of
> incomming data) is MY PROBLEM!!!
>
> Can anyone give me a few good arguments for those F-----'s, to tell them that
> it is NOT MY problem!! (Modem is working great, so it is not mv Problem, or Is
> it????)
>
> They denied, that it can happen, that their System throws someone out. They say
> their is no command for doing it, so I wonder what kind of command they are
> sending me, when I try to dialup with wrong password. I tryed, just to see and
> it was identically (checked it with the ppd-monitor) to that, what I received
> when I was thrown out at this download. I also asked for a second ISP-Adress,
> cause I guess having only one is what causes the trouble, they told me their
> can be only one ISP-Adress per domain???? (propably what they mean is, that
> their is box in the menue, of THEIR-Internet-entry-windoze-software-CDRom, to
> put a second address in, but what do I care? their is space for two more
> Adresses in my default-route-setup and even Telnet gave me two!)
>
> My problem is, I'm not a computer expert and if one's questions or mails are not
> cryptically enought written in experts terms, telecom just ignores them and do
> send an answer like (If your Internet isn't working properly, check if plug is
> in!)
>
> What to do? Change the Provider? Are the others really faster?
> Is their anything what telecom could do for solving my problem (cause that
> would be the easiest way for me, otherwise I got to skip the contract. If I
> could tell them where THEIR problem is, they couldn't ignore me longer and might
> solve it instead).
> Anyone experienced with telecom that way?
>
> Joerg
