Joerg Reinhardt wrote:
> 
> --
> ________________________________________________________________________________
> 
> [EMAIL PROTECTED]
> Doellbachstra�e 15
> 34127 Kassel
> 
> Joerg Reinhardt
> ________________________________________________________________________________
> 
> Hi,
> I'm using the german telecom to come into the net. Datastream-speed is something
> about 1.5K/sec, even less most of the time and they do throw me out the net,
> from Time to time (especially in very long Downloads...)
> I complaint about this redicoulous speed of data-transfer (56,7K baud Modem
> should bring more, I guess, and sometimes it does(up to 5.0), but only for
> seconds or minutes) and about been thrown out the connection after 3h 58min
> downloading Starsoft (now I have 98% of it, but nothing worth at all).
> 
> While complaining, they stayed polite and helpfull till the point I mentioned my
> system is running on Linux! After their opinion, Linux is some
> non-professional freaky-stuff, and so every PROBLEM (even the speed of
> incomming data) is MY PROBLEM!!!
> 
> Can anyone give me a few good arguments for those F-----'s, to tell them that
> it is NOT MY problem!! (Modem is working great, so it is not mv Problem, or Is
> it????)
> 
> They denied, that it can happen, that their System throws someone out. They say
> their is no command for doing it, so I wonder what kind of command they are
> sending me, when I try to dialup with wrong password. I tryed, just to see and
> it was identically (checked it with the ppd-monitor) to that, what I received
> when I was thrown out at this download. I also asked for a second ISP-Adress,
> cause I guess having only one is what causes the trouble, they told me their
> can be only one ISP-Adress per domain???? (propably what they mean is, that
> their is box in the menue, of THEIR-Internet-entry-windoze-software-CDRom, to
> put a second address in, but what do I care? their is space for two more
> Adresses in my default-route-setup and even Telnet gave me two!)
> 
> My problem is, I'm not a computer expert and if one's questions or mails are not
> cryptically enought written in experts terms, telecom just ignores them and do
> send an answer like (If your Internet isn't working properly, check if plug is
> in!)
> 
> What to do? Change the Provider? Are the others really faster?
> Is their anything what telecom could do for solving my problem (cause that
> would be the easiest way for me, otherwise I got to skip the contract. If I
> could tell them where THEIR problem is, they couldn't ignore me longer and might
> solve it instead).
> Anyone experienced with telecom that way?
> 
> Joerg

One thing you might try is changing the MTU for your ppp connection.  I
think it defaults to 1500.  Discussions have said that 595 might be a
better setting.  If you have windows, you might try checking that or
asking your ISP what they recommend.

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