Romanator wrote:
>
> Larry Marshall wrote:
> >
> > > I am registered, and they have not responded to a request for assistance.
> >
> > Oh...then I misunderstood you Rod. Sorry. I wonder what would happen if
> > you contacted Mandrake in France since they've said they have moved
> > support to there.
> >
> > I only used Mandrake support once..when I purchased 7.0 and one of the
> > disks was bad. I had a new one within a few days as they sent it priority
> > courier to me in Canada. I thought that pretty nice of them.
> >
> > Cheers --- Larry
>
> Hi Larry,
>
> When I registered, I had a response within 48 hours. That's not bad
> considering the hundreds of emails they must receive from around the
> world. I don't know if any one out there has ever worked in a technical
> support environment. I'm sure after a few days work, you'd give 'em a
> little break.
>
> --
> Roman
> Registered Linux User #179293
> Oh yeah, I'm in Toronto, Canada
I guess they could get more tech. people but it's an upper management
issue.
--
Roman
Registered Linux User #179293
