I checked with the hardware compatibility lists throughout the web before
I made the plunge. I did have to buy another modem, but I knew that going
in because of the list.
While it is late advice, you may find a "work around" on the lists.
On Monday 04 June 2001 00:28, Eric Lauritzen wrote:
> > That's OK -- a giant penguin will not kick your door down in the
> > middle of the night. It's a helluva deal. But there some very good
> > reasons for buying one of the store sets.
>
> I agree that all the included software is a good deal - much easier
> than downloading one by one.
>
> My only dissapointment, after paying for the Power Pack at CompUSA
> and registering, is that support has not been able to help me with
> any of the many problems I've had with Mandrake 8.0.
>
> As I've explained in the post you responded to I've gotten no
> valuable answers at Mandrake Expert to any of my posts.
>
> Phone support has not helped me either - see the details below.
>
> I did't say all that just to gripe, and while I am being critical, I
> don't think it's in an unfair way.
>
> I wouldn't want someone to think that by paying extra for the tech
> support, any difficulties they have will be remedied quickly over the
> phone or Web. That's not the case. It may be the case for some
> problems, but not necessarily yours, and definately not mine!
>
> I'm not really even that disappointed that Mandrake barely works on
> my machine - that's just bad luck. But when I call tech support, and
> they tell me, while I'm on long distance from Hawaii, that they have
> to back out of DOS and reboot, then I'm disappointed. What are they
> doing on DOS? And if they aren't ready to assist, why do they answer
> the phone?
>
> If they work for the makers of the best free software in the world
> why cant any of them receive email so I could email them my system
> information rather than spell it out over long distance? For that
> matter, why couldn't they just access their own damn Mandrake Expert
> web page where I took the time to fill it in when I registered?
>
> So many LInux users bitch about Microsoft because they release
> products before they are ready. If Mandrake can't run a decent tech
> support service, they shouldn't run one at all, shouldn't charge for
> it, and they shouldn't advertise it. But they explained more than
> once to me that they weren't set up completely yet, however the
> retail version has been on the shelves how long?
>
> I'm probably burning bridges on this list, but I'm just being
> objective.
>
> I'm out $80 unless I buy a computer that Mandrake will run on. It
> sure as hell doesn't work on this one. No one, whether it's on this
> list, the local lug, the newsgroup, or the support I've paid for can
> help me.
>
> That's not to say anything bad about anyone on the list or the
> newsgroup - this is a voluntary list and my problem is obviously very
> difficult, otherwise I'm sure it would be solved by now. And it's
> not to say anything about Mandrake as a distribution - it came highly
> recommended and I'm sure most users are pleased with it. I would be
> too if it worked.
>
> I guess I'm just saying to anyone considering buying it - try it free
> or cheap first - and if you like it, or any other
> software/distribution for that matter, donate generously.
>
> I'm pretty frustrated because I've run out of options, so sorry if I
> pissed anyone off.
>
> Eric
>
> On Sunday 03 June 2001 17:12, Carroll Grigsby wrote:
> > Eric/Jose:
> > Yes, the ebay CD's are copies that originated at the Mandrake site.
> > That's OK -- a giant penguin will not kick your door down in the
> > middle of the night. It's a helluva deal. But there some very good
> > reasons for buying one of the store sets. First, you get a bunch of
> > extra applications that are not on the 2 CD set. If you're stuck
> > with a plain old 56K (or less modem), it's going to take a long,
> > long, long time to download those apps. Second, you get the source.
> > Third, Mandrake puts a lot of time and effort into building these
> > distributions, supporting their web site, etc. It is not a
> > volunteer operation -- they have a sizable payroll. That ain't
> > cheap. Buying one of the packages is one way of helping to support
> > this effort. (You can also make a direct donation -- see the
> > Mandrake site for details.)
> > -- Carroll
> >
> > Eric Lauritzen wrote:
> > > Question for the list: Are the disks on ebay copies of
> > > downloaded CDs do you suppose? Can you sell copies of a
> > > distribution that you get for free? I know you can build your
> > > own distro if you know how, but is it legal to sell copies of a
> > > distro?
> > >
> > > As for the question of buying the powerpack for $80 I wouldn't
> > > let the support be a factor. I've had multiple problems and the
> > > phone support hasn't been able to offer me anything that helped.
> > > The last time I called the guy tells me he's in a Microsoft OS
> > > and has to reboot before he can help me - this on my long
> > > distance from hawaii time. After he couldn't help me he told me
> > > he'd call back - never did that I know of. They can't receive
> > > email, and they can't access their own "web support" so when you
> > > enter all your infor there when you register, you'll just have to
> > > provide it again when you call.
> > >
> > > The web support is no better than this list - in fact this list
> > > is probably far better. On the web support page "Mandrake
> > > Expert" you are limited to 2000 characters so you'll never be
> > > able to describe your problem or system in any detail so all the
> > > replys were requests for more information or suggestions to try
> > > something I had already tried.
> > >
> > > The two manuals, which do indeed have good info in them, are
> > > available free of charge in html or pdf format from the web site.
> > >
> > > Where I think the $80 is worth it is all the extra software you
> > > get - most of which can just go on your computer during
> > > installation so you avoid what I think is a major pain in the
> > > O'kole downloading and figuring out how to install.
> > >
> > > In my case, with all the problems I'm having - problems no one
> > > seems to have any answer for - I wish I would have spent my $80
> > > on another distro. It just doesn't seem to work well on my
> > > particular (pun) computer. But now that I have bought it I'm
> > > determined to get the thing working whatever it takes - and I'm
> > > learning a lot in the process.
> > >
> > > I hope my gripes and kudos will be useful in helping you decide
> > > whether the boxed set is for you or not.
> > >
> > > Eric
> > >
> > > On Sunday 03 June 2001 12:42, you wrote:
> > > > Yes, there is. The ones you buy have a wealth of applications
> > > > to include some commercial demos. They also offer 60 days
> > > > installation support and two excellent books.
> > > >
> > > > On Sunday 03 June 2001 18:02, Randal Luffman wrote:
> > > > > I'm not even a newbie yet, but thinking about trying Linux.
> > > > > Mandrake, I understand it the easiest to install and use. I
> > > > > have found the disks on Ebay very cheap. Is there any
> > > > > difference in the disks on Ebay for a few $$ vs. the ones
> > > > > from Mandrake for $69?
> > > >
> > > > ----------------------------------------
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--
Jose
[EMAIL PROTECTED]
