I have to agree with Sridhar on this.

I didn't choose Linux because I expected Plug'n'Play. If I wanted a Mac 
(ewww!) I would have bought a Mac. I expected a learning experience; that's 
what I like in my hobbies. Since installing my first Linux distro some 7 or 8 
months ago, I've acquired an entire shelf of books and several full distros - 
and a whole lotta' learning. To use a mixed metaphor, on the Linux highway, I 
have passed the driver's test but am not a master mechanic yet.

I belong to at least a dozen mailing lists on several different subjects, 
from Linux to genealogy to circuit board design (the hobby that actually pays 
the bills). Do I get answers to all of my questions? No. Are all of the 
answers I do get helpful? Not always, but they are certainly appreciated.

If I had judged my experience from "a few posts," or even a couple dozen 
posts, I would have soured on the whole mailing list concept long ago, but 
it's kind of like a shotgun effect: send enough shot at your target and 
something's going to hit it.

Don't get discouraged. Patience is a virtue.

On Sunday 24 June 2001 06:35 am, Sridhar Dhanapalan wrote:
> You seem to be EXPECTING people to answer your questions. This is an e-mail
> list in which users help users. Nobody HAS to answer anything. This isn't
> because we don't like you, it more likely is because nobody knows the
> answer, or you haven't explained it well enough. You should feel lucky that
> you have this kind of free community-based support -- you'll never have it
> in the M$ world. There, you'll have to pay through the nose for tech
> support. You can pay for tech support in GNU/Linux as well. This would be
> recommended if, say, you had a company relying on GNU/Linux.
>
> Also, as Civileme wrote, you should check ALL avenues of support. You
> cannot expect to find all the answers on the Linux-Mandrake Newbie List.
> You should be also looking at places like Linux.com, LinuxNewbie.org,
> MandrakeUser.org, and MandrakeExpert for help. Newsgroups and IRC can be
> gold mines for support. You can even pay LinuxCare or a distro provider for
> guaranteed support.
>
> On Sun, 24 Jun 2001 03:36, Loke Kit Kai wrote:
> > right... asking experienced people for help... it is this kind of mail
> > that push me off linux... I did gave linux a try, post a few mails on
> > this mailing list... how? got any help? NO!!!

-- 
"Support your local law enforcement agency - 
 this week commit the crime of your choice!"

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