Les, I have had that problem ever since I changed to a new ISP. The 
problem, as I discovered, was that the ISP wanted me to use my full 
email address, in my dailer setup, when prompted for "user name." My old 
ISP only required my user name - rlp4991   

When I first tried to connect using Kppp, I got the same response as you 
did. Initially, during the setup process in Kppp, I had entered my user 
name as "rlp4991." When I received error 19, I also found that it had to 
do with authentication. The ISP don't seem to know who I am. I went back 
and changed my user name to [EMAIL PROTECTED] Now when I dial 
in, I connect.

If your using Kppp to dail in, go to setup and change your user name to 
your full email address and see if you connect.

I hope this helps for you as well.

Roger

Les Jacobson wrote:

> After finally getting Mandrake Linux 8.0 to talk with my modem, I have
> tried to connect to my ISP.  I am able to do so via windows but when I
> try via KPPP I get an error code (19) which seems to indicate that there
> is some sort of authentication issue.
> 
> One person has suggested that this is due to some "magic" that windows
> 95, 98, NT and 2000 do but which Windows 3.1 and Linux do not do.
> 
> Another person has suggested it might be an SSL issue.
> 
> My ISP is quixnet.net. To the best of my knowledge (and ability) all of
> the required data has been set to the correct values (including userid
> and password).
> 
> Can someone please shed some light on this situation?
> 
> Thanks
> 
> 
> 
> 
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