You might also want to make sure you are using the correct protocil, ie
PAP or CHAP.
-- Jamie
>----------
>From: R & C[SMTP:[EMAIL PROTECTED]]
>Reply To: [EMAIL PROTECTED]
>Sent: 23 August 2001 04:42
>To: [EMAIL PROTECTED]
>Subject: Re: [newbie] ISP - KPPP - error 19
>
><<File: message.txt>>
>Les, I have had that problem ever since I changed to a new ISP. The
>problem, as I discovered, was that the ISP wanted me to use my full
>email address, in my dailer setup, when prompted for "user name." My old
>ISP only required my user name - rlp4991
>
>When I first tried to connect using Kppp, I got the same response as you
>did. Initially, during the setup process in Kppp, I had entered my user
>name as "rlp4991." When I received error 19, I also found that it had to
>do with authentication. The ISP don't seem to know who I am. I went back
>and changed my user name to [EMAIL PROTECTED] Now when I dial
>in, I connect.
>
>If your using Kppp to dail in, go to setup and change your user name to
>your full email address and see if you connect.
>
>I hope this helps for you as well.
>
>Roger
>
>Les Jacobson wrote:
>
>> After finally getting Mandrake Linux 8.0 to talk with my modem, I have
>> tried to connect to my ISP. I am able to do so via windows but when I
>> try via KPPP I get an error code (19) which seems to indicate that there
>> is some sort of authentication issue.
>>
>> One person has suggested that this is due to some "magic" that windows
>> 95, 98, NT and 2000 do but which Windows 3.1 and Linux do not do.
>>
>> Another person has suggested it might be an SSL issue.
>>
>> My ISP is quixnet.net. To the best of my knowledge (and ability) all of
>> the required data has been set to the correct values (including userid
>> and password).
>>
>> Can someone please shed some light on this situation?
>>
>> Thanks
>>
>>
>>
>>
>> ------------------------------------------------------------------------
>>
>> Want to buy your Pack or Services from MandrakeSoft?
>> Go to http://wwww.mandrakestore.com
>> message.footer
>>
>> Content-Type:
>>
>> text/plain
>> Content-Encoding:
>>
>> 8bit
>>
>>
>
>
>
>
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