ed tharp wrote: >I hope you relize that you get the support you paid for, and if you had asked >the same of Microsoft, they would have required a credit card number befor >they answered the phone. my guess is that you did not install the developer >packages since you are considering desktops. just a guess, but in my opinion, >if you want help from folks in a free software world, complaining ain't the >way to get help. may I also suggest that as you are "evaluating Mandrake >Linux as a possible alternative to desktops in the corporate world" then >consider the cost as an equal too. pay for the answers to your problems as >you would with Mickysoft, or realize what you are looking for is freebees and >that you are not willing to contribute even your own time to RTFD. "Read the >FINE Documentition, ain't much help either if what you are looking for is >someone to hold your hand while you masterbate, but if you want to learn >where you might have made a minor error that is not going to be forgiven by a >machine, then RTFD ought to happen FIRST? do you agree? > > >On Thursday 21 March 2002 15:55, you wrote: > >>Recently I asked for some help after installing 8.2. Thereply: >>alans : 15:03 01:50 : Reply received >>Since you've reinstalled the development packages then your problem is >>no >>longer an OS installation problem but one of the technique of using the >>compiler tools. This problem is not included in the list of free >>provided >>support. As a reminder, support is dedicated to operating system >>installation >>only, covering the topics shown below: >>... >>I suggest that you to ask >>your questions on one of the many freely available >>resources MandrakeSoft provides to its users. >> >>was not helpful. My GCC, make and other tools worked fine before I >>installed 8.2. I didn't break it, the install did as near as I can >>tell. My 'technique' is the same as it was before. Even though I'm a >>newbie to Linux, it's not hard to untar, make config and install a >>package. I have not been able to install ANY package since installing >>8.2. Something changed. >> >>I was evaluating Mandrake Linux as a possible alternative to desktops >>in the corporate world. >>If the support I got for this boxed copy of your distribution is >>representative of the value that can be expected, then perhaps Mandrake >>Linux is not ready for prime time, however much I wanted it to be. >> >>Sal Cerda >> >>__________________________________________________ >>Do You Yahoo!? >>Yahoo! Movies - coverage of the 74th Academy Awards� >>http://movies.yahoo.com/ >> > > >------------------------------------------------------------------------ > >Want to buy your Pack or Services from MandrakeSoft? >Go to http://www.mandrakestore.com > VERY VERY INTERESTING!!!!!
You have made a support request and been rebuffed for a NON-EXISTENT distro box? 8.2 boxed sets will be here in a month or so. Perhaps you meantr 8.1? If you want that level of support you buy ProSuite Gold and you get it. I think you can price that package yourself. Also you obviously upgraded from SOMETHING if you could compile before. I did notice thatr 7.2-->8.1 left a loose link for the compiler to gcc2.95.3 instead of 2.96, which would make compilation impossible. Upgrade is not a recommended course if it can be avoided. It is most useful to add packages to a distro already installed or to correct for a new video card or sometimes a new motherboard, though it is rarely needed for a motherboard or processor change. The way to do things right is to have a /home and a /usr/local partition and just don't format them in a fresh install. I have 8 systems here, with 7 different processors and 8 different chipsets represented. All of them seem willing to compile about anything under 8.2. Still for the basic install support offered with the Standard distro or even the Powerpack, compilation assistance is not included. Such support _IS_ available, from Mandrakesoft and others, but at a fair price, over the telephone, for $60-120 per hour, depending on vendor (Mandrakesoft is the $60). Civileme
Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
