Hi Y'all, A bit of a rant this one I suppose.....
I paid for a years subscription to mdvonline, back in July this year. With the release of 2007, It now wont connect, or do something! It tells me that it has successfully uploaded my settings etc, but when it goes to check updates, tells me there is a connection problem. I emailed customer support, no reply. I emailed here and had a dig at them, and got a supply from a young lady called Sophie, who is technically a member of the support team or something. Anyway, a few emails exchanged, she reset my account (it now says I have no hosts registered on the online website)... I still have outstanding support issues (ie, it still hasnt been fixed!), and suddenly no emails..... I paid eur19.90 for this service, and cant even launch a PayPal dispute, as apparently this type of transaction isnt covered by them!! Looks like I'm uk£14 out of pocket for a service that I cant use nowadays..... That's the last time Mandrakesoft get their hands on any of my money! I was thinking of joining the club, or even purchasing a boxed set in the near future.... that has blown that idea right out of the water now! :-) Rant over, James -- Sent using Kmail on Mandriva Linux 2007 mount /dev/woman /mnt/bed/ UK amateur radio station callsign G0FHM Skype ID: g0fhm_uk 10:21:58 up 25 min, 2 users, load average: 0.00, 0.10, 0.14 ____________________________________________________ Want to buy your Pack or Services from Mandriva? Go to http://store.mandriva.com Join the Club : http://www.mandrivaclub.com ____________________________________________________
