The ACORN I Know
<http://afterdowningstreet.org/node/46345>http://afterdowningstreet.org/node/46345
By David Swanson

If someone told you that a bunch of low-income people, most of them 
African-American or Latino, most of them women, most of them elderly, 
had been victimized by a predatory mortgage lender that stripped them 
of much of their equity or of their entire homes, you might not be 
surprised. But if I told you that these women and men had gotten 
together and, after three years of work, brought the nation's largest 
high-cost lender to its knees, forced it to sell out to a foreign 
company, and won back a half a billion dollars of what had been taken 
from them-one of the largest consumer settlements ever-you'd probably 
ask me what country this had happened in. Surely it couldn't have 
been in the United States of the Second Gilded Age, the land of 
unbridled corporate power and radical government activism on behalf 
of the rich and the greedy.

Yet, it was. These victims identified a problem and named it 
"predatory lending" in the late 1990s. Their campaign to reform 
Household International (also known as Household Finance and as 
Beneficial) played out from 2001 to 2003, concluding with a 
settlement that includes a ban on badmouthing the company. That's why 
more people haven't heard about this. The families who fought back 
and defeated Household are barred from bragging about it or teaching 
the lessons they learned, because that would require recounting the 
damage that Household did to homes and neighborhoods. These families 
are members of ACORN, the Association of Community Organizations for 
Reform Now.

I was ACORN's communications coordinator during much of the Household 
campaign, but left before it ended. No one has asked me not to tell 
this story.

In low-income minority neighborhoods in the United States, what 
little wealth there is, is in home equity. Home equity makes up 74.9 
percent of the net wealth for Hispanics in the bottom two income 
quintiles (0-40 percent) and 78.7 percent of the net wealth for 
African Americans in the second income quintile (20-40 percent). 
There have been gains in minority home ownership over the past few 
decades, in part as a result of the work by community groups like 
ACORN and National People's Action to force banks to make loans in 
these communities, but the home ownership is fragile and not 
protected by additional savings. Lenders in the past decade have 
focused on stripping away equity and community groups have been 
forced to focus on keeping out loans that are worse than no loans at 
all.

Most high-cost loans are refinance loans. Too often they are marketed 
aggressively and deceptively, including through live- checks in the 
mail that result in very high-cost loans that the lender will be only 
too happy to refinance into a new mortgage. Often these loans are 
made with excessive, sometimes variable, interest rates, outrageously 
high fees, and fees financed into the loans so that the borrower pays 
interest on them and often is not told about them. They are made with 
bogus products built in, on which the borrower also pays interest. 
Hidden balloon payments force repeated refinancings for additional 
fees each time. Mandatory arbitration clauses attempt to prevent 
borrowers from taking lenders to court. The practice of loaning more 
than the value of a home traps borrowers in loans they cannot 
refinance with a responsible lender. Consolidation of additional 
debts further decreases equity, placing the home at greater risk. 
Quiet omission of taxes and insurance from a mortgage that previously 
included those charges results in a crisis when yearly bills arrive.

Predatory lenders turn the usual logic of lending upside down. They 
make their money by intentionally making loans that the borrowers 
will be unable to repay. They charge fees for each refinancing until 
finally seizing the house. Fannie Mae has estimated that as many as 
half of all borrowers in subprime (high-cost) loans could have 
qualified for a lower cost mortgage.

High-cost loans are not just made to people with poor credit. They're 
often made to people who have poor banking services in their 
neighborhoods.

ACORN members don't take abuse of their neighborhoods lying down, and 
Household was a leading cause of the rows of vacant houses appearing 
in ACORN neighborhoods in the 1990s. ACORN launched a campaign to 
reform Household that included numerous strategies. One, an ACORN 
stand-by, was direct action. Repeatedly, ACORN members in numerous 
cities around the country simultaneously protested in Household 
offices to demand reform. At the same time, ACORN was working to pass 
anti-predatory lending legislation in local and state governments and 
Congress. ACORN members made sure that in each case the victims 
testifying were victims of Household and that Household's abuses were 
highlighted. When ACORN released major reports on predatory lending, 
the examples included were always from Household.

ACORN also worked with the Coalition for Responsible Wealth to 
advance a shareholder resolution that would have tied Household's 
executives' compensation to ending its predatory lending. In 2001 
Household held its shareholders meeting in an out-of-the-way suburb 
of Tampa, Florida. A crowd of ACORN members was there with shark 
suits and shark balloons to protest.

The resolution won 5 percent. Over the next year, ACORN pressured 
state pension funds and other shareholders. Household held its 2002 
meeting an hour and a half from the nearest airport in rural 
Kentucky. Members made the trip by car from all over the country. The 
protest may have been the biggest thing the town of London, Kentucky 
had seen in years. The resolution won 30 percent.

As a result, various local and state governments threatened to divest 
from Household. ACORN also put pressure on stores like Best Buy that 
used Household credit cards. At the same time, ACORN Housing 
Corporation was assisting many Household victims in either 
refinancing out of their Household loans or at least canceling some 
of the rip-off services built into their loans, such as credit 
insurance. ACORN was also getting the word out to stay away from 
Household.

ACORN wrote up numerous accounts of Household predatory loans and 
took them to the attorney generals in state after state urging 
investigations. ACORN similarly pressured federal regulators to act. 
ACORN assisted borrowers in filing a number of class-action suits 
against Household targeting those of its practices that were clearly 
illegal even under existing law. They let Wall Street analysts know 
what Household stood to lose from these lawsuits, as well as from 
various reforms that Household periodically announced in its attempt 
to hold off the pressure.

But ACORN members never let up. They protested again and again at 
Household offices and held press conferences in front of homes about 
to be lost to Household. They protested the secondary market that was 
putting up capital for these predatory loans and they held a major 
protest at the trade group that lobbied in Washington for Household 
and its fellow sharks. Then, in the summer of 2002, in the wealthy 
suburbs north of Chicago, victims of Household from around the 
country poured out of busses by the thousands onto the lawns of the 
board members and the CEO of Household. They knocked on doors and 
spoke to those who had hurt them from a distance. When the police 
made them leave, ACORN members plastered "Wanted" posters all over 
the neighborhood telling the board members' neighbors what crimes the 
Household executives were guilty of.

Through all of this, we worked the media. I kept a database of 
victims' stories and contact information and put them in touch with 
reporters whenever the reporters were willing to tell not just the 
victimization story but also the story of fighting back. We generated 
several hundred print articles and several hundred TV and radio 
stories about Household's predatory lending practices. We worked the 
small neighborhood papers, flyers in churches, posters on walls. We 
provoked lengthy articles in the New York Times, Washington Post, 
Wall Street Journal, Los Angeles Times , and Forbes Magazine . We 
kept up an endless barrage in the trade press: the American Banker, 
National Mortgage News, etc.

A handful of ACORN staff people with great expertise and unrelenting 
effort organized thousands of members to drive this campaign until 
Household agreed to pay victims $489 million through the 50 states 
attorneys general, and later agreed to pay millions more through 
ACORN, as well as to reform its practices.

This campaign was an example of what can be done if enough different 
angles are pursued at once and the company ripping you off is put on 
the defensive and constantly hit with the unexpected. This campaign 
increased the size and power of ACORN to effect future progressive 
change. This is good news for low-income neighborhoods, but bad news 
for Wells Fargo, the predatory lender next on ACORN's list.

David Swanson was communications coordinator for ACORN from 2000 to 
2003, and is the author of the new book "Daybreak: Undoing the 
Imperial Presidency and Forming a More Perfect Union" by Seven 
Stories Press.  You can order it and find out when tour will be in 
your town: <http://davidswanson.org/book>http://davidswanson.org/book

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David Swanson is the author of the new book "Daybreak: Undoing the 
Imperial Presidency and Forming a More Perfect Union" by Seven 
Stories Press.  You can order it and find out when tour will be in 
your town: <http://davidswanson.org/book>http://davidswanson.org/book.

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