Worth a read:

http://m.fastcompany.com/3040951/the-secret-tool-that-upworthy-buzzfeed-and-everyone-else-is-using-to-win-facebook

>From a political context, I call this public agenda setting. Essentially
topics on our community forums that generated replies were worthy of notice
by the media and public officials

The challenge with this tracking only being on Facebook means that orgs
will only invest in moving those numbers and not notice impact via other
networks. While our local networks on E-Democracy has no filter bubble,
social media "professionals" or volunteers are forgetting how to share
outside of Facebook even though it reaches lots of people. I think they
need to see metrics to understand/appreciate its value which means tracking
users and usage a lot more and the cost to do so.

Steve

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