...

These young Africans work for Sama, which calls itself an “ethical AI” 
outsourcing company and is headquartered in California.

Sama says its mission is to provide people in places like Nairobi with 
“dignified digital work.” Its executives can often be heard saying that the 
best way to help poor countries is to “give work, not aid.” The company claims 
to have helped lift more than 50,000 people in the developing world out of 
poverty.

...

Despite their importance to Facebook, the workers in this Nairobi office are 
among the lowest-paid workers for the platform anywhere in the world, with some 
of them taking home as little as $1.50 per hour, a TIME investigation found. 
The testimonies of Sama employees reveal a workplace culture characterized by 
mental trauma, intimidation, and alleged suppression of the right to unionize. 
The revelations raise serious questions about whether Facebook—which 
periodically sends its own employees to Nairobi to monitor Sama’s operations—is 
exploiting the very people upon whom it is depending to ensure its platform is 
safe in Ethiopia and across the continent. And just as Facebook needs them 
most, TIME can reveal that content moderators at Sama are leaving the company 
in droves due to poor pay and working conditions, with six Ethiopians resigning 
in a single week in January.

...

“The work that we do is a kind of mental torture,” one employee, who currently 
works as a Facebook content moderator for Sama, told TIME. “Whatever I am 
living on is hand-to-mouth. I can’t save a cent. Sometimes I feel I want to 
resign. But then I ask myself: what will my baby eat?”

...

https://time.com/6147458/facebook-africa-content-moderation-employee-treatment/


-- EN

=====================================================================
Prof. Enrico Nardelli
Direttore Laboratorio Nazionale "Informatica e Scuola" del CINI
Dipartimento di Matematica - Universita' di Roma "Tor Vergata"
Via della Ricerca Scientifica snc - 00133 Roma
tel: +39 06 7259.4204    fax: +39 06 7259.4699
mobile: +39 335 590.2331     e-mail: [email protected]
home page: http://www.mat.uniroma2.it/~nardelli
blog: http://link-and-think.blogspot.it/
=====================================================================
--
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