Hello,
> On May 11, 2016, at 4:54 PM, Alex Hall <ah...@autodist.com> wrote:
>
>
>
>> On Wed, May 11, 2016 at 4:50 PM, Jim Ohlstein <j...@ohlste.in> wrote:
>> Hello,
> > Is it possible that your script is trying to write a configuration file and
> > lacks proper > permission in that directory?
>
> Yes, very possible, and I'd even say likely. The thing is, I can't find out
> what the directory is. I've given permission to the entire folder:
> chown www-data /var/www/osticket
> chmod -R 777 /var/www/osticket
>
> But that doesn't seem to help. I'm new to Linux, though, so I may have missed
> something. I can't imagine where else it would be trying to write to.
Is that the php-fpm user? If so, it's probably not the problem.
Jim
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