On Jan 12, 2009, at 9:39 AM, ciara belle wrote:

> K - i made sure routing # is in all accounts as well as account info
> (for boa) for direct download... then i reconciled, and deleted the
> dup accounts created earlier... so the accounts are 'correct' tried
> download... error i get is
> error 2000
> the product you using is not enabled. please call customer  service at
> 1-800-933-6262...
>
> course - i don't know if this is an error mesage from moneywell or
> BOA....?
> (this was working in quicken last week).


Ciara,

These errors are from your financial institution. MoneyWell just  
passes them on so you can see them. This could be a setting problem in  
MoneyWell. Please send your most recent ofxlog.txt file to ke...@nothirst.com 
. You can find it in your ~/Library/Application Support/MoneyWell  
folder. Thanks.

Peace,

Kevin Hoctor
ke...@nothirst.com
No Thirst Software LLC
http://nothirst.com
http://kevinhoctor.blogspot.com






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