I tried to connect to the bank and got this error: [2000] ERROR The product which you are using is not enabled. Please call customer service at 1.800.792.0808 for assistance.
I checked with the bank's customer service and they confirmed that they have enabled my account for Quicken access. I'm not sure where the issue is. I even tried Microsoft Money and Quicken (Windows) for "Connect As" option - same issue. However, when I tried MoneyWell, it said this: [2000] ERROR Online Banking does not support the version of software that you are attempting to use. Please contact Bank of America at 800-792-0808 or visit bankofamerica.com for more information. Prasad On Apr 22, 1:27 pm, Kevin Hoctor <[email protected]> wrote: > On Apr 22, 2009, at 3:09 PM, Prasad wrote: > > > I did see my bank (Bank of America, California) in the list, but I > > could not connect to it because they had not enabled my account for > > direct connect. Now that they have done it, I was wondering if I could > > simply enable this property in the account that I have manually > > created in MoneyWell. > > Yes you can. Use these steps: > > 1. Click File > New Account > 2. Select Bank of America (California) from the list and click > Continue > 3. Fill in your login information and click Continue > 4. After the list of accounts appears, if MoneyWell didn't match up > your account correctly in the MoneyWell Account column, click the pop- > up arrows and select your existing account from the list and click > Continue > > MoneyWell will update that account with the correct account number and > correctly download to it in the future. > > Peace, > > Kevin Hoctor > [email protected] > No Thirst Software LLChttp://nothirst.comhttp://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
