Kevin

All the printers do not work because the spooler service crashes on the
print server and we have quite a few models of printers.

Regards

Marc Mearns


-----Original Message-----
From: Kevin Miller [mailto:[EMAIL PROTECTED]] 
Sent: 27 November 2001 18:39
To: NT 2000 Discussions
Subject: RE: Print Spooler Crashing a few times a day


What printer is causing this error?? Is it an Epson or Lexmark printer port?

Kevinm M WLKMMAS, UCC+WCA, CKWSE


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Avi Smith-Rapaport
Sent: Tuesday, November 27, 2001 10:32 AM
To: NT 2000 Discussions
Subject: RE: Print Spooler Crashing a few times a day


what about if you are getting the same error but on win98 machines?

avi



-----Original Message-----
From: Kevin Miller [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 27, 2001 10:02 AM
To: NT 2000 Discussions
Subject: RE: Print Spooler Crashing a few times a day


What crappy printer driver have you installed the modified the spooler?

Kevinm M WLKMMAS, UCC+WCA, CKWSE


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ed Esgro
Sent: Tuesday, November 27, 2001 6:56 AM
To: NT 2000 Discussions
Subject: RE: Print Spooler Crashing a few times a day


Did you try running a chkdsk on this machine? I had this problem also and
the spooler directory was corrupt.

-----Original Message-----
From: Mearns, Marc [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, November 27, 2001 9:47 AM
To: NT 2000 Discussions
Subject: RE: Print Spooler Crashing a few times a day

Ed

No its on a file and print server with 23 printers

Regards



-----Original Message-----
From: Ed Esgro [mailto:[EMAIL PROTECTED]] 
Sent: 27 November 2001 14:45
To: NT 2000 Discussions
Subject: RE: Print Spooler Crashing a few times a day


Is this on a workstation, that this message is coming from? I had this
problem on a workstation, changed the driver to a post script driver and the
error went away.

-----Original Message-----
From: Marc Mearns [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, November 27, 2001 9:23 AM
To: NT 2000 Discussions
Subject: Print Spooler Crashing a few times a day

In the dr wateson log we get:

Application exception occurred:
        App: spoolsv.exe (pid=2776)
        When: 27/11/2001 @ 11:12:26.535
        Exception number: c0000005 (access violation)

and in the event log we get: Get the same message virtually but with an
event id of 4097.

I have checked Technet but the only article that looks relevant is Q260142.

If any one can give me any pointers this would be appreciated. Is there any
additional logging that I can increase to help me diagnose the problem more
easily.

Regards 

Marc Mearns 

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