> Would it be possible that the name resolution is pointing to 
> the wrong server that only has a "data" share on it?

Not possible.  The server is definitely correct.

> What is your DNS/WINS/Hosts file configuration?

DNS is handled by a FreeBSD system.  WINS is handled by the same box the
users are dialing up to.

> I doubt this 
> is a defect in MS' networking model, almost assuredly a name 
> resolution issue.

DNS has always worked perfectly whether the user has been local or
remote.  Local users normally have no problems with NetBIOS, but remote
ones do.

> Can you upgrade your NT4 box in place to 
> W2K?  I think you'd find life a little easier.

I don't think that "upgrading the NT4 box W2K" is a sufficent solution
-- there's no proof it will work, and it's not the platform that's the
problem.

I have no plans to upgrade this box to Windows 2000.

Any other ideas? :)



> -----Original Message-----
> From: Adam Smith [mailto:adam.smith@;sageautomation.com] 
> Sent: Tuesday, November 05, 2002 6:26 PM
> To: NT 2000 Discussions
> Subject: Dialup Users
> 
> 
> We have a Windows NT 4.0 PDC which is also our main file 
> server.  We also have a Windows 2000 server which is serving RAS.
> 
> When users dial up and authenticate using RAS, they all try 
> and connect to our main file server by putting '\\server' 
> (Don't blame me -- I didn't name it =)) into their Location 
> bar in Windows Explorer. This is not an issue, as it is a 
> perfectly valid way of browsing network shares.
> 
> Unfortunately majority of the time, these users can either 
> NOT resolve the name 'server' or they can only see one or two 
> shares on that server. Today for example, one user rang me 
> while dialled up saying he could only see the "Data" share 
> when he should have been presented with at least four shares. 
>  He was attempting to access a share called "Resources."
> 
> I told the user to map a drive manually, with "net use Z: 
> \\server\resources."  The map was unsuccessful, as the 
> specified share could not be seen.  Running "Net View" 
> displayed only the "Data" share.
> 
> I then instructed the user to do a "Net View \\192.168.0.2," 
> and the remote user was presented with *ALL* the shares he 
> should have seen.  He then had to map a drive to the IP 
> address of the box, rather than its NetBIOS name.  All I 
> could think was "What a joke."
> 
> I've seen this so, so many times, and I find it totally 
> rediculous.  To me, this proves that if I were to write up an 
> OSI Checklist I'd get the
> following:
> 
>       DEAD            Application
>       DEAD-ISH?       Presentation
>       :)              Session
>       :)              Transport
>       :)              Network
>       :)              Data Link
>       :)              Physical
> 
> if all the rest are working, it *HAS* to be a fault of the 
> Microsoft Networking model.  What else could it be?
> 
> 
> --
> Adam Smith
> Information Technology Officer
> SAGE Automation Ltd.
> 
> [EMAIL PROTECTED]
> http://www.sageautomation.com
> 
> Phone:   (08) 8276 0703
> Fax:     (08) 8276 0799
> Mobile:  0414 895 273
> 
> 
> 
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