Yea, I've been there. I know what you talking about. But this problem seems different actually. This user will be working fine in outlook, he can access his network drives with no problem and he can shut down how system. The first thing that happens to him in the morning is that his account is locked out. And then again, he can take a short break and come back (and I asked him to exit outlook and try logging into outlook again) and he wasn't able to. I then asked him to log off and log back on and obviously his account was locked. ???? I don't know.
I saved his security event log and I'm reviewing it, and I can trace back event ids' 529, 539 and a few others as far back as 1/10/2003. This is where I'm at as of now, trying to understand what exactly is causing this account lock out. It could always be someone trying to get in with his user name & password, but I kind of doubt that that's what it is. There is some kind of authentication or program usage, or something....??? That is causing this. I don't know. John -----Original Message----- From: Adam Smith [mailto:[EMAIL PROTECTED]] Sent: Wednesday, February 05, 2003 4:43 PM To: NT 2000 Discussions Subject: Re: help with windows lockouts On Wed, Feb 05, 2003 at 03:24:08PM -0800, John Balos said: > Hello, I have a user who's account is constantly being locked out. We > are in a windows XP/Server 2000 env. Can anyone help out? We experience this problem with users who use E-Mail checking software, or are too idiotic to realize that when Outlook's asking them for a password, it's because they changed it today. The software package that used to be popular around here (called SimpleCheck) is designed to notify you when you have mail and put up a list of the new messages on your screen. It didn't, however, notify you that your password was being rejected. Once a user changed their password, SimpleCheck would continue checking for email every 'n' minutes and was rejected each time. The more freqently these checks were rejected, the more frequently a user got locked out. Secondly, many users are just too simple to realize that Outlook stores passwords. If they select the 'Remember Password' option, then are forced to change their password down the track, they are continually challeneged when checking their email until they reset their password in the dialogue box. Some users just keep pressing enter over and over again expecting it to work, and eventually locking themselves out. It is amazing the amount of times I get someone ringing me saying they can't check their email and I say to them "Have you changed your password today?" The response is often "Yes." -- Adam Smith Information Technology Officer SAGE Automation Ltd. [EMAIL PROTECTED] http://www.sageautomation.com ------ You are subscribed as [EMAIL PROTECTED] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to %%email.unsub%% ------ You are subscribed as [email protected] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED]
