We use GSE with no problems on E2k and E2k3. However, it did not used to
be that way. In the past 18 months NAI seems to have undergone a change
in approach. Their QC seems to be better and their support options
actually function now (I can remember calling support a few years ago
and never actually reaching anyone-sometimes not even a recorded
message).

Bear in mind that some of the hardest hit corps in recent rounds have
been using Trend and Sybari, as well as others. It all boils down to
proper administration in most cases. Remember, they rate the virus
usually based on how many of "their" customers call in reporting getting
hit with an infection. They even say so in their press comments. So,
apparently, all the vendors can have a virus get by.

I am seeing DAT updates come out pretty much in the same timeline as the
others and the new ePO 3 has been solid in getting them from NAI and
getting them to the clients. I get notices of new threats now and the
extra.dat, pending a full definition, interim file is a piece of cake to
push to all my clients (no more manual with ePO 3).

I also have not been hit with any of the prolific Trojans or virus'
(knock on wood-nothing is foolproof). Even when only hours old. In those
cases where someone has used OE or some other POP3 app, the desktop has
caught them every time. When I first got here, a couple of years ago,
they were running Symantec and almost every desktop had some kind of
infection. When I migrated the Exchange server to a new one, I got
almost 1500 infected emails caught by GSE that Symantec had let in.

Yes, NAI will gladly help with the migration and yes you will actually
get someone to talk to in a few minutes or less.

Despite lumping them all together, I will say that Symantec seems to be
the last vendor I would ever recommend. As recently as last week there
were reports of one of their definitions causing their scanning engine
to shut down.

Best Regards, 

Dan Bartley

-----Original Message-----
From: Roger Seielstad [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 08:31
To: NT 2000 Discussions

On Exchange, there are only two vendors worth considering. One is Trend
(my
choice), the other is Sybari. No one else has correctly created a
process
for accessing the mail data and passing it to the scanning engine.
Norton,
NAI and others have never had a completely stable hook into the mail
stores.

Over the last 5-6 years, I've done a seat of the pants tracking of
antivirus
definitions, and without fail, Trend is one of the earliest and is the
most
consistent in releasing definitions to catch and clean data.

We have used Norton on the desktop for the last 2-3 years, and
consistently
have issues with the instability it brings to the client PCs. Our
support is
up at the end of the year and we will be replacing it with OfficeScan
from
Trend.

Prior to Norton, we had the NAI/McAfee corporate solution (I want to say
the
4.x range of products, its been 3 years), and consistently and without
fail
could not keep more than 50% of our clients current. We went as far as
having one of the NAI engineers onsite to demonstrate and help configure
an
ePO server for testing. That server never successfully managed a single
client.

On the other hand, we've run Trend for close to 4 years, and I ran Trend
for
a few prior to my arrival here, and have yet to be the victim of any
email
borne virus outbreaks.

In the end, Trend's track record in my envrionment, with our
experiences,
has proven its the best product out there for our money.

--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, June 24, 2003 8:13 AM
> To: NT 2000 Discussions
> Subject: RE: Switching from NAV to GroupShield
> 
> 
> Roger,
> 
> Why?  You obviously have some feelings on the issue.  Please share.
> 
> ========================
> Not to Roger specifically.  But wanted to put this in w/out 
> doing a new 
> message.
> 
> Corporate NAV 8 users:
> "We experienced a major failure in our Symantec Antivirus protection 
> software today, caused by a faulty set of definition updates 
> from Symantec. 
> Specifically, the updates they released yesterday 
> (rc:Thursday, June 19th) 
> via their Intelligent Updater mechanism had a problem that 
> caused all 8.0 
> clients to choke. Earlier versions of clients (7.5) were not 
> affected.  The 
> problem was somewhere in the mechanism that performs "microdefinition 
> updates". "
> 
> Symantec tech support said they were aware of the problem, 
> and provided me 
> with a way to fix affected systems:  copy the full 4 MB .VDB 
> file to those 
> systems, and then restart the service or reboot the system if 
> the service 
> could not be restarted.
> 
> Issue:
> Symantec has not issued any security alert for this issue, 
> nor have they 
> posted any information on their website, at least not in any 
> location that 
> I've been able to find so far.
> 
> 
> 
> At 06:14 6/24/2003, you wrote:
> >No one in their right mind would do that, so I'm thinking 
> you won't get many
> >real world examples of it.
> >
> >--------------------------------------------------------------
> >Roger D. Seielstad - MTS MCSE MS-MVP
> >Sr. Systems Administrator
> >Inovis Inc.
> >
> >
> > > -----Original Message-----
> > > From: Alexander Kha Do [mailto:[EMAIL PROTECTED]
> > > Sent: Monday, June 23, 2003 7:05 PM
> > > To: NT 2000 Discussions
> > > Subject: Switching from NAV to GroupShield
> > >
> > >
> > > Anyone ever converted an Exchange 2000 server from Norton for
> > > Exchange to GroupShield 5.2 for Exchange?
> > >
> > > Know what the issues are?  Residual effects on performance /
> > > stability?
> > >
> > > Thanks,
> > > Alex
> > >
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