> I am seeing DAT updates come out pretty much in the same 
> timeline as the
> others and the new ePO 3 has been solid in getting them from NAI and
> getting them to the clients. I get notices of new threats now and the
> extra.dat, pending a full definition, interim file is a piece 
> of cake to
> push to all my clients (no more manual with ePO 3).

That's one of the other things I don't like about NAI (and Norton, for that
matter) - the concept of patching your definitions while you wait for the
once a week refresh of the file. That particular process caused me more
headaches than I care to remember, frankly.

I'll leave it like this: Look back over the last 5 years of traffic on the
Exchange list currently hosted[1] by Swynk, and look at the number of people
who have had positive experiences with the products versus those who have
had negative experiences with products. In that collection of 4000+ admins,
its obvious which ones have issues and which ones don't.

Roger
--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.

[1] Including before it was hosted by Swynk, when Peter ran it out of his
house


> -----Original Message-----
> From: Dan Bartley [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, June 24, 2003 8:59 AM
> To: NT 2000 Discussions
> Subject: RE: Switching from NAV to GroupShield
> 
> 
> We use GSE with no problems on E2k and E2k3. However, it did 
> not used to
> be that way. In the past 18 months NAI seems to have 
> undergone a change
> in approach. Their QC seems to be better and their support options
> actually function now (I can remember calling support a few years ago
> and never actually reaching anyone-sometimes not even a recorded
> message).
> 
> Bear in mind that some of the hardest hit corps in recent rounds have
> been using Trend and Sybari, as well as others. It all boils down to
> proper administration in most cases. Remember, they rate the virus
> usually based on how many of "their" customers call in 
> reporting getting
> hit with an infection. They even say so in their press comments. So,
> apparently, all the vendors can have a virus get by.
> 
> I am seeing DAT updates come out pretty much in the same 
> timeline as the
> others and the new ePO 3 has been solid in getting them from NAI and
> getting them to the clients. I get notices of new threats now and the
> extra.dat, pending a full definition, interim file is a piece 
> of cake to
> push to all my clients (no more manual with ePO 3).
> 
> I also have not been hit with any of the prolific Trojans or virus'
> (knock on wood-nothing is foolproof). Even when only hours 
> old. In those
> cases where someone has used OE or some other POP3 app, the 
> desktop has
> caught them every time. When I first got here, a couple of years ago,
> they were running Symantec and almost every desktop had some kind of
> infection. When I migrated the Exchange server to a new one, I got
> almost 1500 infected emails caught by GSE that Symantec had let in.
> 
> Yes, NAI will gladly help with the migration and yes you will actually
> get someone to talk to in a few minutes or less.
> 
> Despite lumping them all together, I will say that Symantec 
> seems to be
> the last vendor I would ever recommend. As recently as last week there
> were reports of one of their definitions causing their scanning engine
> to shut down.
> 
> Best Regards, 
> 
> Dan Bartley
> 
> -----Original Message-----
> From: Roger Seielstad [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, June 24, 2003 08:31
> To: NT 2000 Discussions
> 
> On Exchange, there are only two vendors worth considering. 
> One is Trend
> (my
> choice), the other is Sybari. No one else has correctly created a
> process
> for accessing the mail data and passing it to the scanning engine.
> Norton,
> NAI and others have never had a completely stable hook into the mail
> stores.
> 
> Over the last 5-6 years, I've done a seat of the pants tracking of
> antivirus
> definitions, and without fail, Trend is one of the earliest and is the
> most
> consistent in releasing definitions to catch and clean data.
> 
> We have used Norton on the desktop for the last 2-3 years, and
> consistently
> have issues with the instability it brings to the client PCs. Our
> support is
> up at the end of the year and we will be replacing it with OfficeScan
> from
> Trend.
> 
> Prior to Norton, we had the NAI/McAfee corporate solution (I 
> want to say
> the
> 4.x range of products, its been 3 years), and consistently and without
> fail
> could not keep more than 50% of our clients current. We went as far as
> having one of the NAI engineers onsite to demonstrate and 
> help configure
> an
> ePO server for testing. That server never successfully 
> managed a single
> client.
> 
> On the other hand, we've run Trend for close to 4 years, and 
> I ran Trend
> for
> a few prior to my arrival here, and have yet to be the victim of any
> email
> borne virus outbreaks.
> 
> In the end, Trend's track record in my envrionment, with our
> experiences,
> has proven its the best product out there for our money.
> 
> --------------------------------------------------------------
> Roger D. Seielstad - MTS MCSE MS-MVP
> Sr. Systems Administrator
> Inovis Inc.
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] 
> > [mailto:[EMAIL PROTECTED] 
> > Sent: Tuesday, June 24, 2003 8:13 AM
> > To: NT 2000 Discussions
> > Subject: RE: Switching from NAV to GroupShield
> > 
> > 
> > Roger,
> > 
> > Why?  You obviously have some feelings on the issue.  Please share.
> > 
> > ========================
> > Not to Roger specifically.  But wanted to put this in w/out 
> > doing a new 
> > message.
> > 
> > Corporate NAV 8 users:
> > "We experienced a major failure in our Symantec Antivirus 
> protection 
> > software today, caused by a faulty set of definition updates 
> > from Symantec. 
> > Specifically, the updates they released yesterday 
> > (rc:Thursday, June 19th) 
> > via their Intelligent Updater mechanism had a problem that 
> > caused all 8.0 
> > clients to choke. Earlier versions of clients (7.5) were not 
> > affected.  The 
> > problem was somewhere in the mechanism that performs 
> "microdefinition 
> > updates". "
> > 
> > Symantec tech support said they were aware of the problem, 
> > and provided me 
> > with a way to fix affected systems:  copy the full 4 MB .VDB 
> > file to those 
> > systems, and then restart the service or reboot the system if 
> > the service 
> > could not be restarted.
> > 
> > Issue:
> > Symantec has not issued any security alert for this issue, 
> > nor have they 
> > posted any information on their website, at least not in any 
> > location that 
> > I've been able to find so far.
> > 
> > 
> > 
> > At 06:14 6/24/2003, you wrote:
> > >No one in their right mind would do that, so I'm thinking 
> > you won't get many
> > >real world examples of it.
> > >
> > >--------------------------------------------------------------
> > >Roger D. Seielstad - MTS MCSE MS-MVP
> > >Sr. Systems Administrator
> > >Inovis Inc.
> > >
> > >
> > > > -----Original Message-----
> > > > From: Alexander Kha Do [mailto:[EMAIL PROTECTED]
> > > > Sent: Monday, June 23, 2003 7:05 PM
> > > > To: NT 2000 Discussions
> > > > Subject: Switching from NAV to GroupShield
> > > >
> > > >
> > > > Anyone ever converted an Exchange 2000 server from Norton for
> > > > Exchange to GroupShield 5.2 for Exchange?
> > > >
> > > > Know what the issues are?  Residual effects on performance /
> > > > stability?
> > > >
> > > > Thanks,
> > > > Alex
> > > >
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