Patrick Gundlach wrote:

> We have to analyse the questions asked on the list. In my 
> opinion it does not make sens just to copy the question and the 
> correct answer and make a digest. This would not do any good, 
> because we then just have a mere copy of the mailinglist 
> (stripped down to the essentials, indeed)

 >

> More important is to "rate" the questions:
> 


I agree with you. As Hans suggested, everybody could compile a QA for his particular 
case. But for a sensible faq - if we want it - one person will probably have to edit 
and sort them.

> 1) is it a question to wich the answer can be found in the 
> manual? Then there is already a documentation for it and we do 
> not need to answer it again.


Optimistic.

> 
> 2) is it a question that has not yet been documented? Say for 
> example "how can I draw a line below the headline?". (I actually 
> do not know if this is in the manual). In this case, we (Hans :->
> ) should see this as an opportunity to add a few lines to the 
> manual, so the next time this questions will not be asked again.
> 
> 3) a questions that is related to the installation. For example 
> the texhash or mktexlsr thing. Or the cont-sys.ori/cont-sys.tex 
> stuff. I think these are worth being documented in some extra 
> document.
> 
> 4) bug reports. We do not need to collect them, since one hour 
> later 96% of them are already fixed. Just search the archive if 
> you have some trouble.
> 
> 5) Questions regarding fonts/encodings. Yuck. I have no clue what to do 
> with them. There is really something that has to be done. I know 
> that there is are docs. But there are a many questions on the 
> list concerning this subject.
> 
> 6) request for improvements. They are probably documented in 
> Hans' privat todo list... I there a need to collect them? I 
> think yes.
> 
> 7) Questions like "How can this feature xyz (just think of gb's 
> indefinate long page that got cut off after each chapter) be 
> achieved? These questions are often very esoteric. But imho they 
> are worth being collected.
> 
> So what is my conclusion? Ignore some questions, improve the 
> documentation where necessary, collect some stuff for an extra 
> doc. We do not need an faq.
> 
> 
> 
> 
> 
> Viele Gr��e,
> 
>   Patrick Gundlach
> 
> 
> 
> 



Reply via email to