Hi Roberto,

From the logs, the problem seems related to the ntopng "NULL interface" error. Please execute the following instructions in this exact order:

1) systemctl stop ntopng

2) redis-cli flushall

3) rm -rf /data/ntopng (your ntopng data directory)

4) systemctl start ntopng

Can you see the interface "tcp://127.0.0.1:5556" in the interfaces menu into ntopng?

Regards,
Emanuele


On 04/13/2017 04:35 AM, Roberto Alvarado wrote:
Hi Simone,

After upgrade to the latest version the problem persist, no data on ntopng.

I have send you the logs directly to you and Emanuele email.

Please i need a fix for this, this situation is really frustrating.

Regards
Roberto


On Apr 12, 2017, at 08:33, Simone Mainardi <[email protected] <mailto:[email protected]>> wrote:

Roberto, there was an issue that has now been fixed.

New packages are being rebuilt. Please, wait an hour and then update and give a feedback.

Thank you,

Simone

On Wed, Apr 12, 2017 at 12:49 AM, Emanuele Faranda <[email protected] <mailto:[email protected]>> wrote:

    Hi Roberto,

    As suggested to Mathias, can you add the option -b=2 to nProbe
    and -v=5 to ntopng and send us the log please?

    We must understand if flows exported by the collector are
    correctly seen by nProbe or if the problem is in the
    communication between ntopng and nProbe.

    Regards,
    Emanuele



    On 04/11/2017 07:57 PM, Roberto Alvarado wrote:

        Update to:

        ntopng

        Version 2.5.170411 - Pro Small Business Edition
        Built on        Debian GNU/Linux 8.2 (jessie)
        nDPI    1.8.0-dev-764-3a8c2d0

        nprobe

        Welcome to nProbe v.7.5.170411 (r5727) for
        x86_64-unknown-linux-gnu
        with native PF_RING acceleration.
        Copyright 2002-17 ntop.org <http://ntop.org/>

        Build OS:      Debian GNU/Linux 8.2 (jessie)
GIT rev: dev:fef5155c607c28377760e764dafa9f54a462458a:20170411
        Edition:       nProbe Standard


        And the problem persist, as Mathias Henze, after upgrade ntop
        to 2.5 version, now no traffic is registered.

        Regards
        Roberto


            On Apr 10, 2017, at 09:36, Roberto Alvarado
            <[email protected] <mailto:[email protected]>> wrote:

            Hi Emanuele,

            Thanks for your reply, after upgrade my install to the
            devel version and remove the data directory and the mysql
            tables, now ntopng don't shows traffic :(

            Now in nprobe, I need to specify the flow version?

            nprobe start log:

            10/Apr/2017 09:22:02 [nprobe.c:3615] Valid nProbe license
            found
            10/Apr/2017 09:22:02 [nprobe.c:5489] WARNING: The output
            interfaceId is set to 0: did you forget to use -Q perhaps ?
            10/Apr/2017 09:22:02 [nprobe.c:5492] WARNING: The input
            interfaceId is set to 0: did you forget to use -u perhaps ?
            10/Apr/2017 09:22:02 [nprobe.c:5591] Welcome to nProbe
            v.7.5.170410 ($Revision: 5721 $) for
            x86_64-unknown-linux-gnu with native PF_RING acceleration
            10/Apr/2017 09:22:02 [nprobe.c:5601] Running on Debian
            GNU/Linux 8.2 (jessie)
            10/Apr/2017 09:22:02 [nprobe.c:5612] [LICENSE] nProbe
            SystemId:
            10/Apr/2017 09:22:02 [nprobe.c:5726] Sample rate [packet:
            1][flow: 1]
            10/Apr/2017 09:22:02 [nprobe.c:8048] Welcome to nProbe
            v.7.5.170410 for x86_64-unknown-linux-gnu
            10/Apr/2017 09:22:02 [nprobe.c:7046] WARNING: Adding
            %EXPORTER_IPV4_ADDRESS to the template as nProbe is
            working as collector
            10/Apr/2017 09:22:02 [plugin.c:1068] 0 plugin(s) enabled
            10/Apr/2017 09:22:02 [nprobe.c:7575] Non IPv4/v6 traffic
            is discarded according to the template
            10/Apr/2017 09:22:02 [util.c:430] GeoIP: loaded AS config
            file /usr/share/ntopng/httpdocs/geoip/GeoIPASNum.dat
            10/Apr/2017 09:22:02 [util.c:441] GeoIP: loaded AS IPv6
            config file /usr/share/ntopng/httpdocs/geoip/GeoIPASNumv6.dat
            10/Apr/2017 09:22:02 [nprobe.c:8224] IPv6 traffic will
            NOT be exported/accounted by this probe
            10/Apr/2017 09:22:02 [nprobe.c:8225] due to configuration
            options (e.g. use NetFlow v9)
            10/Apr/2017 09:22:02 [nprobe.c:8226] Please use -V to set
            the version to other than NetFlow V5
            10/Apr/2017 09:22:02 [nprobe.c:8379] Not capturing packet
            from interface (collector mode)
            10/Apr/2017 09:22:02 [util.c:4127] Initializing ZMQ as server
            10/Apr/2017 09:22:02 [util.c:4170] Succesfully created
            ZMQ endpoint tcp://127.0.0.1:5556 <http://127.0.0.1:5556/>
            10/Apr/2017 09:22:02 [util.c:3216] nProbe changed user to
            'nobody'
            10/Apr/2017 09:22:02 [collect.c:143] Flow collector
            listening on port 2055 (IPv4/v6)
            10/Apr/2017 09:22:02 [nprobe.c:8605] nProbe started
            successfully

            Ok, the same but with -V 9 for netflowv9 and ipfix:

            10/Apr/2017 09:26:26 [nprobe.c:5591] Welcome to nProbe
            v.7.5.170410 ($Revision: 5721 $) for
            x86_64-unknown-linux-gnu with native PF_RING acceleration
            10/Apr/2017 09:26:26 [nprobe.c:5601] Running on Debian
            GNU/Linux 8.2 (jessie)
            10/Apr/2017 09:26:26 [nprobe.c:5612] [LICENSE] nProbe
            SystemId:
            10/Apr/2017 09:26:26 [nprobe.c:5726] Sample rate [packet:
            1][flow: 1]
            10/Apr/2017 09:26:26 [nprobe.c:8048] Welcome to nProbe
            v.7.5.170410 for x86_64-unknown-linux-gnu
            10/Apr/2017 09:26:26 [nprobe.c:7118] You selected
            v9/IPFIX without specifying a template (-T).
            10/Apr/2017 09:26:26 [nprobe.c:7119] The default template
            will be used
            10/Apr/2017 09:26:26 [nprobe.c:7124] Using NetFlow Packet
            Payload Len: 1472
            10/Apr/2017 09:26:26 [nprobe.c:7046] WARNING: Adding
            %EXPORTER_IPV4_ADDRESS to the template as nProbe is
            working as collector
            10/Apr/2017 09:26:26 [plugin.c:1068] 0 plugin(s) enabled
            10/Apr/2017 09:26:26 [nprobe.c:7545] Each flow is 105
            bytes long
            10/Apr/2017 09:26:26 [nprobe.c:7546] The # flows per
            packet has been set to 13
            10/Apr/2017 09:26:26 [nprobe.c:7549] IP TOS is accounted
            10/Apr/2017 09:26:26 [nprobe.c:7575] Non IPv4/v6 traffic
            is discarded according to the template
            10/Apr/2017 09:26:26 [util.c:430] GeoIP: loaded AS config
            file /usr/share/ntopng/httpdocs/geoip/GeoIPASNum.dat
            10/Apr/2017 09:26:26 [util.c:441] GeoIP: loaded AS IPv6
            config file /usr/share/ntopng/httpdocs/geoip/GeoIPASNumv6.dat
            10/Apr/2017 09:26:26 [nprobe.c:8379] Not capturing packet
            from interface (collector mode)
            10/Apr/2017 09:26:26 [util.c:4127] Initializing ZMQ as server
            10/Apr/2017 09:26:26 [util.c:4170] Succesfully created
            ZMQ endpoint tcp://127.0.0.1:5556 <http://127.0.0.1:5556/>
            10/Apr/2017 09:26:26 [util.c:3216] nProbe changed user to
            'nobody'
            10/Apr/2017 09:26:26 [collect.c:143] Flow collector
            listening on port 2055 (IPv4/v6)
            10/Apr/2017 09:26:26 [nprobe.c:8605] nProbe started
            successfully


            ntopng dashboard… nothing:

            https://i.dmtinc.cl/image/4uv


            Version 2.5.170410 - Pro Small Business Edition
            Platform        Debian 8.2 [x86_64][Debian GNU/Linux 8.2
            (jessie)] - 64 bit
            Startup Line    ntopng --pid "/var/tmp/ntopng.pid"
            --daemon "" --interface "tcp://127.0.0.1:5556
            <http://127.0.0.1:5556/>" --data-dir "/data/ntopng"
            --http-port "3000" --max-num-hosts "300000"
            --local-networks "138.xxx.xx.0/xx" --dump-flows
            "mysql;localhost;ntop;flows;ntop;xxxxx"
            Last Log Trace  10/Apr/2017 09:27:37 [MySQLDB.cpp:622]
            Successfully connected to MySQL [localhost:ntop] for
            interface tcp://127.0.0.1:5556 <http://127.0.0.1:5556/>
            10/Apr/2017 09:27:37 [MySQLDB.cpp:582] Attempting to
            connect to MySQL for interface tcp://127.0.0.1:5556...
            10/Apr/2017 09:27:37 [NetworkInterface.cpp:1931] Started
            packet polling on interface tcp://127.0.0.1:5556
            <http://127.0.0.1:5556/> [id: 0]...
            10/Apr/2017 09:27:37 [AddressTree.cpp:171] [AddressTree]
            138.xxx.xxx.0/xxx
            10/Apr/2017 09:27:37 [Ntop.cpp:614] Local Networks
            10/Apr/2017 09:27:37 [Ntop.cpp:612] Local Interface
            Addresses (System Host)
            10/Apr/2017 09:27:37 [NtopPro.cpp:300] [LICENSE]
            Maintenance is available until Thu Mar 22 12:28:01 2018
            [346 days left]
            10/Apr/2017 09:27:37 [NtopPro.cpp:279] [LICENSE] ntopng
            license: xxxxxx
            10/Apr/2017 09:27:37 [NtopPro.cpp:268] [LICENSE] ntopng
            systemId: xxxxxxxxxxx
            10/Apr/2017 09:27:37 [PeriodicActivities.cpp:56] Started
            periodic activities loop...
            10/Apr/2017 09:27:37 [Ntop.cpp:297] Built on Debian
            GNU/Linux 8.2 (jessie)
            10/Apr/2017 09:27:37 [Ntop.cpp:292] Welcome to ntopng
            x86_64 v.2.5.170410 - (C) 1998-17 ntop.org <http://ntop.org/>
            10/Apr/2017 09:27:37 [main.cpp:313] Scripts/HTML pages
            directory: /usr/share/ntopng
            10/Apr/2017 09:27:37 [main.cpp:311] Working directory:
            /data/ntopng
            10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema
            update. Altering table flowsv6: changing OUT_BYTES data
            type to unsigned int.
            10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema
            update. Altering table flowsv6: changing IN_BYTES data
            type to unsigned int.
            10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema
            update. Altering table flowsv4: changing OUT_BYTES data
            type to unsigned int.
            10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema
            update. Altering table flowsv4: changing IN_BYTES data
            type to unsigned int.
            10/Apr/2017 09:27:36 [MySQLDB.cpp:342] MySQL schema
            update. Altering table flowsv6: changing engine from
            InnoDB to MyISAM.
            10/Apr/2017 09:27:36 [MySQLDB.cpp:342] MySQL schema
            update. Altering table flowsv4: changing engine from
            InnoDB to MyISAM.
            10/Apr/2017 09:27:36 [MySQLDB.cpp:314] MySQL schema
            update. Altering table flowsv6: renaming BYTES to
            IN_BYTES and adding OUT_BYTES
            10/Apr/2017 09:27:36 [MySQLDB.cpp:314] MySQL schema
            update. Altering table flowsv4: renaming BYTES to
            IN_BYTES and adding OUT_BYTES
            10/Apr/2017 09:27:34 [MySQLDB.cpp:622] Successfully
            connected to MySQL [localhost:ntop] for interface
            tcp://127.0.0.1:5556 <http://127.0.0.1:5556/>
            10/Apr/2017 09:27:34 [MySQLDB.cpp:582] Attempting to
            connect to MySQL for interface tcp://127.0.0.1:5556...
            10/Apr/2017 09:27:34 [HTTPserver.cpp:772] HTTP server
            listening on port(s) 3000
            10/Apr/2017 09:27:34 [HTTPserver.cpp:769] Web server dirs
            [/usr/share/ntopng/httpdocs][/usr/share/ntopng/scripts]
            10/Apr/2017 09:27:34 [Utils.cpp:368] User changed to nobody
            10/Apr/2017 09:27:34 [HTTPserver.cpp:723] Please read
            https://github.com/ntop/ntopng/blob/dev/doc/README.SSL
            <https://github.com/ntop/ntopng/blob/dev/doc/README.SSL>
            if you want to enable S

            nothing on mysql:

            MariaDB [ntop]> select count(*) flowsv4;
            +---------+
            | flowsv4 |
            +---------+
            |       1 |
            +---------+
            1 row in set (0.00 sec)

            MariaDB [ntop]> select count(*) flowsv6;
            +---------+
            | flowsv6 |
            +---------+
            |       1 |
            +---------+
            1 row in set (0.00 sec)

            MariaDB [ntop]>

            nprobe log on stop:

            10/Apr/2017 09:32:04 [nprobe.c:2867] Processed packets: 0
            (max bucket search: 0)
            10/Apr/2017 09:32:04 [nprobe.c:2850] Fragment queue length: 0
            10/Apr/2017 09:32:04 [nprobe.c:2876] Flow export stats:
            [0 bytes/0 pkts][0 flows/0 pkts sent]
            10/Apr/2017 09:32:04 [nprobe.c:2883] Flow collection:
            [collected pkts: 5277][processed flows: 75120]
10/Apr/2017 09:32:04 [nprobe.c:2886] Flow drop stats: [0 bytes/0 pkts][0 flows] 10/Apr/2017 09:32:04 [nprobe.c:2891] Total flow stats: [0 bytes/0 pkts][0 flows/0 pkts sent]

            nprobe config:

            -i none
            -n none
            --daemon-mode
            -V 9 (added this option after upgrade)
            --no-promisc
            --zmq tcp://127.0.0.1:5556 <http://127.0.0.1:5556/>
            —collector-port 2055

            and i dont know what to do now

            Regards
            Roberto


                On Apr 10, 2017, at 04:17, Emanuele Faranda
                <[email protected] <mailto:[email protected]>> wrote:

                Hi Roberto,

                The issue is likely solved in the 2.5 version of ntopng.

                Since we are migrating towards the 2.6 release, if
                you can afford to lose your current ntopng collected
                data, I suggest you to install the 2.5 version of
                ntopng which, at the current time, should be stable
                enough for use.

                For the update to the 2.5 version, please be sure to:

                - flush redis with "redis-cli flushall"

                - remove the ntopng data directory "rm -rf /data/ntopng"

                - update nprobe too

                Regards,
                Emanuele


                On 04/10/2017 03:23 AM, Roberto Alvarado wrote:

                    Hi,

                    I have this problem, when I open a host detail,
                    the first and last seen date are from 1970:

                    First / Last Seen       01/01/1970 18:07:04 [47
years, 107 days, 15 hours, 10 min, 44 sec ago] 25/03/1970 03:33:32 [47 years, 25 days, 5 hours,
                    44 min, 16 sec ago]


                    Do you know how to fix this???

                    Debian Jessie

                    root@mhost:~# date
                    Fri Apr  7 09:22:13 -03 2017
                    root@mhost:~#

                    My config:

                    ntopng:


                    Version 2.4.170215 - Pro Small Business Edition
                    Platform        Debian 8.2 [x86_64][Debian
                    GNU/Linux 8.2 (jessie)] - 64 bit
                    Startup Line    ntopng —pid “/var/tmp/ntopng.pid"
                    --daemon "" --interface "tcp://127.0.0.1:5556
                    <http://127.0.0.1:5556/>" --data-dir
                    "/data/ntopng" --http-port "3000"
                    --local-networks "138.xxx.xxxx.0/22" --dump-flows
                    "mysql;localhost;ntop;flows;ntop;xxxxxxx"

                    nprobe:

                    -i none
                    -n none
                    --daemon-mode
                    --num-threads 1
                    --no-promisc
                    --zmq tcp://127.0.0.1:5556 <http://127.0.0.1:5556/>
                    --collector-port 2055


                    Thanks!

                    Regards
                    Robertp
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