After connecting to the box, I can confirm that that was just a
configuration issue.


Simone

On Thu, Apr 13, 2017 at 9:37 AM, Emanuele Faranda <[email protected]> wrote:

> Hi Roberto,
>
> From the logs, the problem seems related to the ntopng "NULL interface"
> error. Please execute the following instructions in this exact order:
>
> 1) systemctl stop ntopng
>
> 2) redis-cli flushall
>
> 3) rm -rf /data/ntopng (your ntopng data directory)
>
> 4) systemctl start ntopng
>
> Can you see the interface "tcp://127.0.0.1:5556" in the interfaces menu
> into ntopng?
>
> Regards,
> Emanuele
>
> On 04/13/2017 04:35 AM, Roberto Alvarado wrote:
>
> Hi Simone,
>
> After upgrade to the latest version the problem persist, no data on ntopng.
>
> I have send you the logs directly to you and Emanuele email.
>
> Please i need a fix for this, this situation is really frustrating.
>
> Regards
> Roberto
>
>
> On Apr 12, 2017, at 08:33, Simone Mainardi <[email protected]> wrote:
>
> Roberto, there was an issue that has now been fixed.
>
> New packages are being rebuilt. Please, wait an hour and then update and
> give a feedback.
>
> Thank you,
>
> Simone
>
> On Wed, Apr 12, 2017 at 12:49 AM, Emanuele Faranda <[email protected]>
> wrote:
>
>> Hi Roberto,
>>
>> As suggested to Mathias, can you add the option -b=2 to nProbe and -v=5
>> to ntopng and send us the log please?
>>
>> We must understand if flows exported by the collector are correctly seen
>> by nProbe or if the problem is in the communication between ntopng and
>> nProbe.
>>
>> Regards,
>> Emanuele
>>
>>
>>
>> On 04/11/2017 07:57 PM, Roberto Alvarado wrote:
>>
>>> Update to:
>>>
>>> ntopng
>>>
>>> Version 2.5.170411 - Pro Small Business Edition
>>> Built on        Debian GNU/Linux 8.2 (jessie)
>>> nDPI    1.8.0-dev-764-3a8c2d0
>>>
>>> nprobe
>>>
>>> Welcome to nProbe v.7.5.170411 (r5727) for x86_64-unknown-linux-gnu
>>> with native PF_RING acceleration.
>>> Copyright 2002-17 ntop.org
>>>
>>> Build OS:      Debian GNU/Linux 8.2 (jessie)
>>> GIT rev:       dev:fef5155c607c28377760e764dafa9f54a462458a:20170411
>>> Edition:       nProbe Standard
>>>
>>>
>>> And the problem persist, as Mathias Henze, after upgrade ntop to 2.5
>>> version, now no traffic is registered.
>>>
>>> Regards
>>> Roberto
>>>
>>>
>>> On Apr 10, 2017, at 09:36, Roberto Alvarado <[email protected]>
>>>> wrote:
>>>>
>>>> Hi Emanuele,
>>>>
>>>> Thanks for your reply, after upgrade my install to the devel version
>>>> and remove the data directory and the mysql tables, now ntopng don't shows
>>>> traffic :(
>>>>
>>>> Now in nprobe, I need to specify the flow version?
>>>>
>>>> nprobe start log:
>>>>
>>>> 10/Apr/2017 09:22:02 [nprobe.c:3615] Valid nProbe license found
>>>> 10/Apr/2017 09:22:02 [nprobe.c:5489] WARNING: The output interfaceId is
>>>> set to 0: did you forget to use -Q perhaps ?
>>>> 10/Apr/2017 09:22:02 [nprobe.c:5492] WARNING: The input interfaceId is
>>>> set to 0: did you forget to use -u perhaps ?
>>>> 10/Apr/2017 09:22:02 [nprobe.c:5591] Welcome to nProbe v.7.5.170410
>>>> ($Revision: 5721 $) for x86_64-unknown-linux-gnu with native PF_RING
>>>> acceleration
>>>> 10/Apr/2017 09:22:02 [nprobe.c:5601] Running on Debian GNU/Linux 8.2
>>>> (jessie)
>>>> 10/Apr/2017 09:22:02 [nprobe.c:5612] [LICENSE] nProbe SystemId:
>>>> 10/Apr/2017 09:22:02 [nprobe.c:5726] Sample rate [packet: 1][flow: 1]
>>>> 10/Apr/2017 09:22:02 [nprobe.c:8048] Welcome to nProbe v.7.5.170410 for
>>>> x86_64-unknown-linux-gnu
>>>> 10/Apr/2017 09:22:02 [nprobe.c:7046] WARNING: Adding
>>>> %EXPORTER_IPV4_ADDRESS to the template as nProbe is working as collector
>>>> 10/Apr/2017 09:22:02 [plugin.c:1068] 0 plugin(s) enabled
>>>> 10/Apr/2017 09:22:02 [nprobe.c:7575] Non IPv4/v6 traffic is discarded
>>>> according to the template
>>>> 10/Apr/2017 09:22:02 [util.c:430] GeoIP: loaded AS config file
>>>> /usr/share/ntopng/httpdocs/geoip/GeoIPASNum.dat
>>>> 10/Apr/2017 09:22:02 [util.c:441] GeoIP: loaded AS IPv6 config file
>>>> /usr/share/ntopng/httpdocs/geoip/GeoIPASNumv6.dat
>>>> 10/Apr/2017 09:22:02 [nprobe.c:8224] IPv6 traffic will NOT be
>>>> exported/accounted by this probe
>>>> 10/Apr/2017 09:22:02 [nprobe.c:8225] due to configuration options (e.g.
>>>> use NetFlow v9)
>>>> 10/Apr/2017 09:22:02 [nprobe.c:8226] Please use -V to set the version
>>>> to other than NetFlow V5
>>>> 10/Apr/2017 09:22:02 [nprobe.c:8379] Not capturing packet from
>>>> interface (collector mode)
>>>> 10/Apr/2017 09:22:02 [util.c:4127] Initializing ZMQ as server
>>>> 10/Apr/2017 09:22:02 [util.c:4170] Succesfully created ZMQ endpoint
>>>> tcp://127.0.0.1:5556
>>>> 10/Apr/2017 09:22:02 [util.c:3216] nProbe changed user to 'nobody'
>>>> 10/Apr/2017 09:22:02 [collect.c:143] Flow collector listening on port
>>>> 2055 (IPv4/v6)
>>>> 10/Apr/2017 09:22:02 [nprobe.c:8605] nProbe started successfully
>>>>
>>>> Ok, the same but with -V 9 for netflowv9 and ipfix:
>>>>
>>>> 10/Apr/2017 09:26:26 [nprobe.c:5591] Welcome to nProbe v.7.5.170410
>>>> ($Revision: 5721 $) for x86_64-unknown-linux-gnu with native PF_RING
>>>> acceleration
>>>> 10/Apr/2017 09:26:26 [nprobe.c:5601] Running on Debian GNU/Linux 8.2
>>>> (jessie)
>>>> 10/Apr/2017 09:26:26 [nprobe.c:5612] [LICENSE] nProbe SystemId:
>>>> 10/Apr/2017 09:26:26 [nprobe.c:5726] Sample rate [packet: 1][flow: 1]
>>>> 10/Apr/2017 09:26:26 [nprobe.c:8048] Welcome to nProbe v.7.5.170410 for
>>>> x86_64-unknown-linux-gnu
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7118] You selected v9/IPFIX without
>>>> specifying a template (-T).
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7119] The default template will be used
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7124] Using NetFlow Packet Payload Len:
>>>> 1472
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7046] WARNING: Adding
>>>> %EXPORTER_IPV4_ADDRESS to the template as nProbe is working as collector
>>>> 10/Apr/2017 09:26:26 [plugin.c:1068] 0 plugin(s) enabled
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7545] Each flow is 105 bytes long
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7546] The # flows per packet has been
>>>> set to 13
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7549] IP TOS is accounted
>>>> 10/Apr/2017 09:26:26 [nprobe.c:7575] Non IPv4/v6 traffic is discarded
>>>> according to the template
>>>> 10/Apr/2017 09:26:26 [util.c:430] GeoIP: loaded AS config file
>>>> /usr/share/ntopng/httpdocs/geoip/GeoIPASNum.dat
>>>> 10/Apr/2017 09:26:26 [util.c:441] GeoIP: loaded AS IPv6 config file
>>>> /usr/share/ntopng/httpdocs/geoip/GeoIPASNumv6.dat
>>>> 10/Apr/2017 09:26:26 [nprobe.c:8379] Not capturing packet from
>>>> interface (collector mode)
>>>> 10/Apr/2017 09:26:26 [util.c:4127] Initializing ZMQ as server
>>>> 10/Apr/2017 09:26:26 [util.c:4170] Succesfully created ZMQ endpoint
>>>> tcp://127.0.0.1:5556
>>>> 10/Apr/2017 09:26:26 [util.c:3216] nProbe changed user to 'nobody'
>>>> 10/Apr/2017 09:26:26 [collect.c:143] Flow collector listening on port
>>>> 2055 (IPv4/v6)
>>>> 10/Apr/2017 09:26:26 [nprobe.c:8605] nProbe started successfully
>>>>
>>>>
>>>> ntopng dashboard… nothing:
>>>>
>>>> https://i.dmtinc.cl/image/4uv
>>>>
>>>>
>>>> Version 2.5.170410 - Pro Small Business Edition
>>>> Platform        Debian 8.2 [x86_64][Debian GNU/Linux 8.2 (jessie)] - 64
>>>> bit
>>>> Startup Line    ntopng --pid "/var/tmp/ntopng.pid" --daemon ""
>>>> --interface "tcp://127.0.0.1:5556" --data-dir "/data/ntopng"
>>>> --http-port "3000" --max-num-hosts "300000" --local-networks
>>>> "138.xxx.xx.0/xx" --dump-flows "mysql;localhost;ntop;flows;ntop;xxxxx"
>>>> Last Log Trace  10/Apr/2017 09:27:37 [MySQLDB.cpp:622] Successfully
>>>> connected to MySQL [localhost:ntop] for interface tcp://127.0.0.1:5556
>>>> 10/Apr/2017 09:27:37 [MySQLDB.cpp:582] Attempting to connect to MySQL
>>>> for interface tcp://127.0.0.1:5556...
>>>> 10/Apr/2017 09:27:37 [NetworkInterface.cpp:1931] Started packet polling
>>>> on interface tcp://127.0.0.1:5556 [id: 0]...
>>>> 10/Apr/2017 09:27:37 [AddressTree.cpp:171] [AddressTree]
>>>> 138.xxx.xxx.0/xxx
>>>> 10/Apr/2017 09:27:37 [Ntop.cpp:614] Local Networks
>>>> 10/Apr/2017 09:27:37 [Ntop.cpp:612] Local Interface Addresses (System
>>>> Host)
>>>> 10/Apr/2017 09:27:37 [NtopPro.cpp:300] [LICENSE] Maintenance is
>>>> available until Thu Mar 22 12:28:01 2018 [346 days left]
>>>> 10/Apr/2017 09:27:37 [NtopPro.cpp:279] [LICENSE] ntopng license: xxxxxx
>>>> 10/Apr/2017 09:27:37 [NtopPro.cpp:268] [LICENSE] ntopng systemId:
>>>> xxxxxxxxxxx
>>>> 10/Apr/2017 09:27:37 [PeriodicActivities.cpp:56] Started periodic
>>>> activities loop...
>>>> 10/Apr/2017 09:27:37 [Ntop.cpp:297] Built on Debian GNU/Linux 8.2
>>>> (jessie)
>>>> 10/Apr/2017 09:27:37 [Ntop.cpp:292] Welcome to ntopng x86_64
>>>> v.2.5.170410 - (C) 1998-17 ntop.org
>>>> 10/Apr/2017 09:27:37 [main.cpp:313] Scripts/HTML pages directory:
>>>> /usr/share/ntopng
>>>> 10/Apr/2017 09:27:37 [main.cpp:311] Working directory: /data/ntopng
>>>> 10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema update. Altering
>>>> table flowsv6: changing OUT_BYTES data type to unsigned int.
>>>> 10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema update. Altering
>>>> table flowsv6: changing IN_BYTES data type to unsigned int.
>>>> 10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema update. Altering
>>>> table flowsv4: changing OUT_BYTES data type to unsigned int.
>>>> 10/Apr/2017 09:27:37 [MySQLDB.cpp:370] MySQL schema update. Altering
>>>> table flowsv4: changing IN_BYTES data type to unsigned int.
>>>> 10/Apr/2017 09:27:36 [MySQLDB.cpp:342] MySQL schema update. Altering
>>>> table flowsv6: changing engine from InnoDB to MyISAM.
>>>> 10/Apr/2017 09:27:36 [MySQLDB.cpp:342] MySQL schema update. Altering
>>>> table flowsv4: changing engine from InnoDB to MyISAM.
>>>> 10/Apr/2017 09:27:36 [MySQLDB.cpp:314] MySQL schema update. Altering
>>>> table flowsv6: renaming BYTES to IN_BYTES and adding OUT_BYTES
>>>> 10/Apr/2017 09:27:36 [MySQLDB.cpp:314] MySQL schema update. Altering
>>>> table flowsv4: renaming BYTES to IN_BYTES and adding OUT_BYTES
>>>> 10/Apr/2017 09:27:34 [MySQLDB.cpp:622] Successfully connected to MySQL
>>>> [localhost:ntop] for interface tcp://127.0.0.1:5556
>>>> 10/Apr/2017 09:27:34 [MySQLDB.cpp:582] Attempting to connect to MySQL
>>>> for interface tcp://127.0.0.1:5556...
>>>> 10/Apr/2017 09:27:34 [HTTPserver.cpp:772] HTTP server listening on
>>>> port(s) 3000
>>>> 10/Apr/2017 09:27:34 [HTTPserver.cpp:769] Web server dirs
>>>> [/usr/share/ntopng/httpdocs][/usr/share/ntopng/scripts]
>>>> 10/Apr/2017 09:27:34 [Utils.cpp:368] User changed to nobody
>>>> 10/Apr/2017 09:27:34 [HTTPserver.cpp:723] Please read
>>>> https://github.com/ntop/ntopng/blob/dev/doc/README.SSL if you want to
>>>> enable S
>>>>
>>>> nothing on mysql:
>>>>
>>>> MariaDB [ntop]> select count(*) flowsv4;
>>>> +---------+
>>>> | flowsv4 |
>>>> +---------+
>>>> |       1 |
>>>> +---------+
>>>> 1 row in set (0.00 sec)
>>>>
>>>> MariaDB [ntop]> select count(*) flowsv6;
>>>> +---------+
>>>> | flowsv6 |
>>>> +---------+
>>>> |       1 |
>>>> +---------+
>>>> 1 row in set (0.00 sec)
>>>>
>>>> MariaDB [ntop]>
>>>>
>>>> nprobe log on stop:
>>>>
>>>> 10/Apr/2017 09:32:04 [nprobe.c:2867] Processed packets: 0 (max bucket
>>>> search: 0)
>>>> 10/Apr/2017 09:32:04 [nprobe.c:2850] Fragment queue length: 0
>>>> 10/Apr/2017 09:32:04 [nprobe.c:2876] Flow export stats: [0 bytes/0
>>>> pkts][0 flows/0 pkts sent]
>>>> 10/Apr/2017 09:32:04 [nprobe.c:2883] Flow collection: [collected pkts:
>>>> 5277][processed flows: 75120]
>>>> 10/Apr/2017 09:32:04 [nprobe.c:2886] Flow drop stats:   [0 bytes/0
>>>> pkts][0 flows]
>>>> 10/Apr/2017 09:32:04 [nprobe.c:2891] Total flow stats:  [0 bytes/0
>>>> pkts][0 flows/0 pkts sent]
>>>>
>>>> nprobe config:
>>>>
>>>> -i none
>>>> -n none
>>>> --daemon-mode
>>>> -V 9 (added this option after upgrade)
>>>> --no-promisc
>>>> --zmq tcp://127.0.0.1:5556
>>>> —collector-port 2055
>>>>
>>>> and i dont know what to do now
>>>>
>>>> Regards
>>>> Roberto
>>>>
>>>>
>>>> On Apr 10, 2017, at 04:17, Emanuele Faranda <[email protected]> wrote:
>>>>>
>>>>> Hi Roberto,
>>>>>
>>>>> The issue is likely solved in the 2.5 version of ntopng.
>>>>>
>>>>> Since we are migrating towards the 2.6 release, if you can afford to
>>>>> lose your current ntopng collected data, I suggest you to install the 2.5
>>>>> version of ntopng which, at the current time, should be stable enough for
>>>>> use.
>>>>>
>>>>> For the update to the 2.5 version, please be sure to:
>>>>>
>>>>> - flush redis with "redis-cli flushall"
>>>>>
>>>>> - remove the ntopng data directory "rm -rf /data/ntopng"
>>>>>
>>>>> - update nprobe too
>>>>>
>>>>> Regards,
>>>>> Emanuele
>>>>>
>>>>>
>>>>> On 04/10/2017 03:23 AM, Roberto Alvarado wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I have this problem, when I open a host detail, the first and last
>>>>>> seen date are from 1970:
>>>>>>
>>>>>> First / Last Seen       01/01/1970 18:07:04 [47 years, 107 days, 15
>>>>>> hours, 10 min, 44 sec ago]  25/03/1970 03:33:32 [47 years, 25 days, 5
>>>>>> hours, 44 min, 16 sec ago]
>>>>>>
>>>>>>
>>>>>> Do you know how to fix this???
>>>>>>
>>>>>> Debian Jessie
>>>>>>
>>>>>> root@mhost:~# date
>>>>>> Fri Apr  7 09:22:13 -03 2017
>>>>>> root@mhost:~#
>>>>>>
>>>>>> My config:
>>>>>>
>>>>>> ntopng:
>>>>>>
>>>>>>
>>>>>> Version 2.4.170215 - Pro Small Business Edition
>>>>>> Platform        Debian 8.2 [x86_64][Debian GNU/Linux 8.2 (jessie)] -
>>>>>> 64 bit
>>>>>> Startup Line    ntopng —pid “/var/tmp/ntopng.pid" --daemon ""
>>>>>> --interface "tcp://127.0.0.1:5556" --data-dir "/data/ntopng"
>>>>>> --http-port "3000" --local-networks "138.xxx.xxxx.0/22" --dump-flows
>>>>>> "mysql;localhost;ntop;flows;ntop;xxxxxxx"
>>>>>>
>>>>>> nprobe:
>>>>>>
>>>>>> -i none
>>>>>> -n none
>>>>>> --daemon-mode
>>>>>> --num-threads 1
>>>>>> --no-promisc
>>>>>> --zmq tcp://127.0.0.1:5556
>>>>>> --collector-port 2055
>>>>>>
>>>>>>
>>>>>> Thanks!
>>>>>>
>>>>>> Regards
>>>>>> Robertp
>>>>>> _______________________________________________
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>>>>>>
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