Thank you, knowing that will be very helpful. I started a new issue here: https://github.com/ntop/ntopng/issues/1706
I took a screenshot this morning, but forgot to check cookies and javascript inspector. I will update the issue when I've done that. > -----Original Message----- > From: [email protected] [mailto:ntop- > [email protected]] On Behalf Of Emanuele Faranda > Sent: Monday, 19 March 2018 8:10 PM > To: [email protected] > Subject: Re: [Ntop] Disappearing ntopng menu items > > Hi, > > The timeout is 12 hours. > > Regards, > Emanuele > > > On 03/16/2018 05:28 PM, Peter Shute wrote: > > I'm using Firefox. I've left it running at work over the weekend, so I'll > > check > it on Monday. What is the normal timeout period before autologout? > > > > Sent from my iPad > > > > On 16 Mar 2018, at 8:17 pm, Emanuele Faranda > <[email protected]<mailto:[email protected]>> wrote: > > > > > > Hi Peter, > > > > What browser/ntopng version are you using? Do you have enabled plugins > which may interfere with the gui? > > > > Please perform these tests: > > > > - When you experience the problem, do a screenshot. Please open the > javascript inspector of your browser and see if there are errors. Moreover, if > you go into the cookies (e.g. under chrome into Application -> Cookies), do > you have cookies listed? > > > > - If you temporary add the --disable-autologout option temporary, can > you still experience the problem? > > > > Please post the result of these tests on out github page > https://github.com/ntop/ntopng into a new issue. > > > > Regards, > > Emanuele > > > > On 03/15/2018 09:26 PM, Peter Shute wrote: > > > > To reproduce it, I log in and leave the browser running. After a while, I > don't know how long, I return to the page (usually the dashboard), and find > that while I can still do some things, eg change between interfaces, look at > charts, etc, I can do no configuration, and logout isn't available. I would > have > expected that it should present the login prompt. I think it does do that if I > close and reopen the browser. > > > > I am attaching a screenshot to show which item disappears, but I don't > know if this list accepts attachments. I have just logged it in, but if the > problem returns, I will do more screenshots. > > > > How long do I need to wait until it logs out automatically? > > > > Once it has logged out, how do you want me to send the configuration? Is > there a file I can send? What else? > > > > > > > > -----Original Message----- > > From: > > [email protected]<mailto:ntop- > [email protected] > > i.it> [mailto:ntop- > > [email protected]<mailto:[email protected]>] On > > Behalf Of Simone Mainardi > > Sent: Thursday, 15 March 2018 9:07 PM > > To: [email protected]<mailto:[email protected]> > > Subject: Re: [Ntop] Disappearing ntopng menu items > > > > Peter, > > > > We are unable to reproduce. Please, explain, step by step (briefly), > > how to reproduce the behavior. Also show the ntopng configuration > > used, the page with missing menu items, and also check the HTTP > > reqs/responses (you can use the browser inspector) and check for the > presence of cookies. > > > > > > > > On 15 Mar 2018, at 03:26, Peter Shute > <[email protected]><mailto:[email protected]> wrote: > > > > I'm still seeing this problem. I don't want to use > > --disable-autologout. Once > > > > > > it happens, there's no option in the interface to logout so that I can > > log in again. The dropdown that normally contains the logout option > > (looks like a power button) is gone from the top menu. The only way > > around it is to add "logout.lua" to the URL. > > > > > > -----Original Message----- > > From: > > [email protected]<mailto:ntop- > [email protected] > > i.it> [mailto:ntop- > > [email protected]<mailto:[email protected]>] On > > Behalf Of Simone Mainardi > > Sent: Tuesday, 20 February 2018 8:05 PM > > To: [email protected]<mailto:[email protected]> > > Subject: Re: [Ntop] Disappearing ntopng menu items > > > > Peter, > > > > > > > > On 19 Feb 2018, at 22:04, Peter Shute > <[email protected]><mailto:[email protected]> wrote: > > > > Apologies for the repeat postings. One of our spam filters has > > suddenly > > > > > > decided everything from this list is spam. I've whitelisted it now, so > > hopefully that's fixed. I suspect this has happened before when the > > list has gone quiet, so I should remember to check the archives. > > > > > > I'll try disabling autologout, but I don't understand the bahaviour. > > If I try to > > > > > > connect after an ntopng restart, can't see anything until I log in. > > After autologout, I can still access a lot of things in the gui. And > > why is there no login button to log back in? > > > > This is normal. Your session is automatically extended when you > > --disable- autologout. So even if you restart ntopng you will still be > > > > > > authorized to log in. > > > > > > You can click the logout if you want to terminate the session and have > > the login window displayed. > > > > > > > > Peter Shute > > > > Simone wrote: > > > > Peter, > > > > > > > > On 14 Feb 2018, at 00:11, Peter Shute <pshute at > nuw.org.au<http://nuw.org.au>> wrote: > > > > If I log into ntopng, then leave it in the browser for a long time (hours? > > > > > > overnight?), some menu items disappear. For example I no longer see > > Preferences in the Settings menu, and the Power menu is no longer > > visible, so I can't access the Logout command. > > > > > > Logging out and in again fixes this, but the only way to log out is to > > > > > > manually add "logout.lua" to the URL. > > > > > > This is normal due to the expiration of the session you are > > authenticated > > > > > > with. If you don't want the autologout, please use: > > > > > > [--disable-autologout|-q] | Disable web logout for inactivity > > > > > > Simone > > > > > > > > > <winmail.dat>_______________________________________________ > > > > > > Ntop mailing list > > [email protected]<mailto:[email protected]> > > http://listgateway.unipi.it/mailman/listinfo/ntop > > > > > > _______________________________________________ > > Ntop mailing list > > [email protected]<mailto:[email protected]> > > http://listgateway.unipi.it/mailman/listinfo/ntop > > > > > > _______________________________________________ > > Ntop mailing list > > [email protected]<mailto:[email protected]> > > http://listgateway.unipi.it/mailman/listinfo/ntop > > > > > > _______________________________________________ > > Ntop mailing list > > [email protected]<mailto:[email protected]> > > http://listgateway.unipi.it/mailman/listinfo/ntop > > > > > > > > > > _______________________________________________ > > Ntop mailing list > > [email protected]<mailto:[email protected]> > > http://listgateway.unipi.it/mailman/listinfo/ntop > > > > _______________________________________________ > > Ntop mailing list > > [email protected]<mailto:[email protected]> > > http://listgateway.unipi.it/mailman/listinfo/ntop > > _______________________________________________ > > Ntop mailing list > > [email protected] > > http://listgateway.unipi.it/mailman/listinfo/ntop > > _______________________________________________ > Ntop mailing list > [email protected] > http://listgateway.unipi.it/mailman/listinfo/ntop _______________________________________________ Ntop mailing list [email protected] http://listgateway.unipi.it/mailman/listinfo/ntop
